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Unable to download latest binaries for WebEx social

Hi

I am facing issue with download of latest binaries for WebEx Social. Currently we are using Release 3.1 SR1. We want to upgrade it to the latest 3.4.1 SR1. We are trying to dowload the binaries. We are getting default error message.

1. We have vaild contract with Cisco for 3 Years.

2. We have provided it to the cisco TAC team the invoice copies and contact information.

Unfortunately we are getting delayed response(more than a month now).

Do we have any alternate method to get the binaries.

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