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tka
New Member

unable to install locales into Unity connection

Hi,

I succeeded to install locales to Cisco Unity Connection ( 6.1.2 Besness Edition).

However I was not able to do so with others.

I got the following error :

Error encountered: ERROR: Install script of option /common/download//uc-locale-fr_FR-6.1.1.0-362.cop failed

It is a VMWARE installation. I allowed 60 G to the relevant virtual machine. And I suspect the lack of space.

any suggestion splease.

Should I try to reinstall UC with more disk allocated space.

thanks inadvance.

8 REPLIES
Bronze

Re: unable to install locales into Unity connection

Hi,

Did you remember to stop the Conversation Manager in the Feature services of Unity Connection Serviceability

This needs done when adding the locale in the CUCMBE to Unity

Thanks

Paul

tka
New Member

Re: unable to install locales into Unity connection

Yes of course !

Bronze

Re: unable to install locales into Unity connection

just checkin...:-)

New Member

Re: unable to install locales into Unity connection

I'm having the same issue with 7.0.2 Connections. Were you ever able to find the solution?

Thanks.

New Member

Re: unable to install locales into Unity connection

I had the same issue running 7.0(2). This was resolved going into the Cisco Unified Surviceability webpage

Tools > Service Management

Stop the following services before doing the install

Connection Conversation Manager

Connection Mixer

Hope this helps

New Member

Re: unable to install locales into Unity connection

I got it now. Thanks.

Dan

New Member

Re: unable to install locales into Unity connection

thx for the help.

New Member

unable to install locales into Unity connection

I had the same issue running 8.6.2. This was resolved going into the Cisco Unified Surviceability webpage

Tools > Service Management

Stop the following services before doing the install

Connection Conversation Manager

Thanks.

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