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Unable to log into CDR Analysis and Reporting

rv_viji
Level 1
Level 1

‎10-17-2006 12:42 AM - edited ‎03-15-2019 04:37 AM

Hello,

I'm unable to log into the CDR Analysis and Reoprting page, I'm getting the error "LDAP access error. Contact System Administrator".

Can someone help me solving this issue.

Our CCM verison is 4.1.3

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1 Reply 1

Zin.Karzazi
Level 5
Level 5

‎10-17-2006 04:07 AM

Ensure that you DC Directory Service is started. If yes:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K12670071

Karzazi.

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