Unable to transfer calls from opening greeting & call handler
I am unable to get calls to transfer from Unity to CCM. Upon hearing the opening greeting, if I enter a valid CCM extension number, Unity says "Attempting to transfer call", however it never seems to release the call to the switch and ends up in the opening greeting of the extension number VM box.
I am also having the same trouble with any calls being transfer from a call handler to a CCM extension.
Subscribers are set to ring subscribers extension number first and the phones do not have any fwd all conditions set.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...