Unable to transfer outside calls twice with CCME 4.0
I have a 3825 with a CCME 4.0 and one E1. There is an IVR (from stonevoice) implemented.
When the operator receives the call, she is able to transfer the call to a internal extension (for example 230), but when the user (ext. 230) tries to transfer the call again to another internal extension (ext. 255), the outside caller is still listening the moh and the second destination extension (ext. 255) don't receives the call.
On the phone screen of the ext.230, remains the 2 calls on hold with a message like "transfer not valid or unable to transfer".
Re: Unable to transfer outside calls twice with CCME 4.0
You have H.450.2 enabled in telephony-service (transfer-system full-consult) but I rarely run that without the command to automatically detect H.450.2 in my voice services voip config. Try adding this just to see if makes a difference. Again this only provides the detection of H.450.2 capabilities of endpoints but it might me worth a shot.
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