Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

undelete

Is there a way to undelete a voicemail message via the phone?<br><br>

1 REPLY
Anonymous
N/A

Re: undelete

You can't undelete them over the phone (i.e. pull a voice mail message out of the deleted items folder and into the inbox folder from the telephone).

However if you have your COS configured to copy deleted voice mail messages to the users' deleted items folder, you can get in ther in Outlook and drag it back. By default, however, items deleted over the phone are removed forever so as not to fill up the users' mailboxes (particularly in a POV setting where folks aren't using Outlook). You have to configure the COS for this.

You can empty the deleted items folder from the phone, but you can't walk into it and fish around for messages at this point.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

157
Views
0
Helpful
1
Replies
CreatePlease login to create content