Regarding Unity 4.0.1... and I am sorry to be such a constant pain. :-)
I have read the documents on answermonkey.net (Unity Architecture Overview & Advanced Unity TSP/MIU Diagnostics... well at least part of it!) and I am trying to understand exactly how Unity handles calls. More specifically, an order of operation for call handler call processing when calls are in the virtual queue and the different exit points along the way. Is there any good documentation I can look at to better understand this process in order to setup my 'poor-man's queue' ? For reference, see my post on Unity Pseudo-Queue.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...