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Understanding Unity

Regarding Unity 4.0.1... and I am sorry to be such a constant pain. :-)

I have read the documents on answermonkey.net (Unity Architecture Overview & Advanced Unity TSP/MIU Diagnostics... well at least part of it!) and I am trying to understand exactly how Unity handles calls. More specifically, an order of operation for call handler call processing when calls are in the virtual queue and the different exit points along the way. Is there any good documentation I can look at to better understand this process in order to setup my 'poor-man's queue' ? For reference, see my post on Unity Pseudo-Queue.

Thanks again.

Dennis

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Cisco Employee

Re: Understanding Unity

Did you wade through the "audio text applications in Unity" document? It covers some of what you're interested in here I think...

1 REPLY
Cisco Employee

Re: Understanding Unity

Did you wade through the "audio text applications in Unity" document? It covers some of what you're interested in here I think...

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