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Community Member

Unexplained server shutdown CCM - 3.3(3)sr1

Hi, we have a new server (MCS-7835h-2.4-evv1)that has been running for about 10 days. Yesterday we were going to do some more work, the server monitor was in sleep mode so we hit the CTRL key 3 times, the screen "woke" up and informed us that the server was shutting down. I'd be happy to hear anyones ideas as to what might be happening. Thanks.

4 REPLIES
Community Member

Re: Unexplained server shutdown CCM - 3.3(3)sr1

It wasn't blaster was it?

Community Member

Re: Unexplained server shutdown CCM - 3.3(3)sr1

Thanks Gordon, we don't think so, they've got everything patched and firewalled, also it's only happened once in almost 3 weeks and they don't appear to have any other issues. Having said that we haven't completely ruled it out as yet.

Community Member

Re: Unexplained server shutdown CCM - 3.3(3)sr1

What MCS OS are you running? What platform?

.. any unusual event log entries?

Community Member

Re: Unexplained server shutdown CCM - 3.3(3)sr1

OS was updated to 2000-2-5sr1 yesterday morning (it was 2000-2-4 previously). Platform is MCS-7835H-2.4-EVV1. Nothing in either the event logs or CCM trace logs - it looks just like a controlled shutdown

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