You need to be a Cisco partner to download software from Cisco. Even if somebody posts a link it will do you little good without a cco account (that part is no problem) that has the rights to download software (that only partners get).
And if you plug in your search term into the earch field at the upper left of the cisco.com site (you'll see it even on this page) you'll get a bunch of links to connectors for various CRM programs that Cisco offers. This seems to the the main page for the product section: http://www.cisco.com/en/US/products/ps9117/index.html - in it you'll find access to all kinds of guides and a link for the software (but as I said, it requires the appropriate permissions to access them).
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...