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New Member

Unity 2.4.6 Demo Mode

I have installed Unity 2.4.6 in Demo mode for testing purposes. During installation I select Call Manager integration. After installation we added VM ports to the Call Manager (3.13a) and installed the AV-CiscoTSP on the unity system. Test of the TSP is successful from the Unity but whenever we call the extension from any of the CM phones we get a fast busy. We verified that we are only using G711 on the call manager and not G729. One interesting thing is on the Unity System if I go to ports it shows that no ports to configure? In demo mode I thought there would be 2 ports?<br><br>

4 REPLIES
New Member

Re: Unity 2.4.6 Demo Mode

Check the switch page on the SA. It is psobably pointing to a non IP switch setting. Select the call manager in the IP switch setting.
You will need to restart the machine to get this information to stick.

Anil Verma
Cisco Systems
anilve@cisco.com

Anonymous
N/A

Re: Unity 2.4.6 Demo Mode

Active Switch Settings
Manufacturer: CISCO
Model: CALLMANAGER
Switch PBX Software version: 3.01 OR LATER
Integration: TAPI


Anonymous
N/A

Re: Unity 2.4.6 Demo Mode

Whether it liked it or not, the MIU will display some messages in the eventvwr upon Unity startup about the status of the TAPI ports it found (or maybe did not find). Check to see what was listed in the log on the startup.

Steve Olivier
Software Engineer
Cisco Systems

Gold

Re: Unity 2.4.6 Demo Mode

Can you post a CCM trace of a failed call?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

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