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New Member

Unity 2.x VM to 3.x Unified

I'm upgrading from 2.4.6 Voicemail Standalone Exhcange 5.5 to 3.1 Unified Messaging with Exchange 2000 Mailboxes on Existing domain server.

Can I use the DB Import/Export to save the Call Handlers completely?

Please confirm: I can not use the DBImport/Export to save the subscriber info because the mailboxes already exist on the new EXCH 2000 server/

Thx.

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Accepted Solutions
Cisco Employee

Re: Unity 2.x VM to 3.x Unified

Yes, FullDB Import/Export will get most of the information about your Unity 2.x VM installation and restore it to your 3.1 UM installation. You cannot, however, select to only restore call handlers - it's a brick level import/export that expect to restore everything. The help file lists the items that are not included in the restore (messages are the most notable exception here - you can use ExMerge to get these if necessary).

As for your existing users in the 2K directory, It will "bind" to the standing users in your UM install so long as the mail aliases match the the aliases in the 5.5 system. If they do not match, new users will be created in the 2K directory for those user. You can then use the Migrate Subscriber Data tool (also available on AnswerMonkey.net or the CCO utilities page) to move the subscriber information from those newly created subscribers onto the correct email users in your 2K directory.

5 REPLIES
Cisco Employee

Re: Unity 2.x VM to 3.x Unified

Yes, FullDB Import/Export will get most of the information about your Unity 2.x VM installation and restore it to your 3.1 UM installation. You cannot, however, select to only restore call handlers - it's a brick level import/export that expect to restore everything. The help file lists the items that are not included in the restore (messages are the most notable exception here - you can use ExMerge to get these if necessary).

As for your existing users in the 2K directory, It will "bind" to the standing users in your UM install so long as the mail aliases match the the aliases in the 5.5 system. If they do not match, new users will be created in the 2K directory for those user. You can then use the Migrate Subscriber Data tool (also available on AnswerMonkey.net or the CCO utilities page) to move the subscriber information from those newly created subscribers onto the correct email users in your 2K directory.

New Member

Re: Unity 2.x VM to 3.x Unified

THanks, getting everything is ideal for us at this point!

I'm installing Unity UM now. The Install guide warns not to add subscribers etc. after part 1 of the Unity Install. My plan is to complete part 2 of the Install (Configuration script), then FullDBImport. THis is correct, yes?

Thanks again.

Cisco Employee

Re: Unity 2.x VM to 3.x Unified

yes, that's correct... get a clean install and complete part 2, make sure everything is working OK then do the import.

New Member

Re: Unity 2.x VM to 3.x Unified

Great. I got Unity installed & it's testing well. One question before I Import. Can I change the License Feature set to include ViewMail for Outlook (since it's Unified) now? Or Should I wait & do the import...then add the VMO license feature set?

Thx.

New Member

Re: Unity 2.x VM to 3.x Unified

Jeff,

I decided to wait. I read through the Import readme for th 15th time & decided to leave it all alone. I will let you know if I run into issues. Thanks again.

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