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Unity 3.0(1) connection problem to CM3.1(2c)

After installing the TSP, I am getting the following error when clicking the test button:<br><br>"The voice device named <device name> does not respond to registration requests. Ensure that the device has been created in the CallManager database and that the device name prefix is correct."<br><br>I have checked and rechecked the voicemail ports on the CallManager and verified they exist and are using the same name. On the CM, I am getting an error in the event log, saying: "Error DeviceTransientConnection - Transient connection attempt."<br><br>Any ideas?<br><br>-Tim<br><br>Timothy Davidson<br>Technology Consultant<br>Special Order Systems

2 REPLIES
Anonymous
N/A

Re: Unity 3.0(1) connection problem to CM3.1(2c)

Never mind. Upgrading the TSP (which I thought was already done) seemed to fix the problem. Hint: Always use the latest drivers....


Timothy Davidson
Technology Consultant
Special Order Systems

Anonymous
N/A

Re: Unity 3.0(1) connection problem to CM3.1(2c)

I have been having the same problem connecting Unity 3.0(2) to CCM 3.1(2C). I am using the latest TSP 3.0.4 though, so obviously that is not my problem. Does anyone else have any suggestions on what to look for?

Thanks

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