Symptom: can leave voice mail messages for users but can't retrieve the voice mail messages. In fact, after leaving a voice mail for a user, the user accesses unity and is told that there are no new messages. strange part is that at one point it was working and now has suddenly stopped.
Potential factors: Unity 3.0 server is also PDC.
Progress: Case C277343 and over 8 hours of conference call/remote terminal services support from TAC, AVVID Team/Unity Development Team.
Status: since we also cannot even send an email between exchange users, the problem appears to obviously be more of an exchange problem than strictly unity. thus, we have now gone to microsoft for support.
F'd Up part: customer only has exchange due to purchasing unity. thus, there is no support contract with microsoft. meaning, that all support from microsoft is being paid for out-of-pocket.
if anyone has delt with this issue and has insight to a resolution, please post a response or email me @ firstname.lastname@example.org. for obvious reasons, time is of the essence. customer is live and cannot retrieve any voice mail.
Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, its often difficult to do so for this type of issue.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.