Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Gold

**Unity 3.1(2) Released to CCO**

Unity 3.1(2) has been released to CCO.<br><br>The release notes are available here:<br><A HREF="http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/rel_note/cu312rn.htm" target="_new">http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/rel_note/cu312rn.htm</A><br><br>Keith<br><br>Keith Chambers<br>Unity Technical Lead<br>Unified Voice Team, San Jose<br>Cisco Systems <br>kechambe@cisco.com<br>

13 REPLIES
Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Has this been pulled?

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

no... folks have been downloading it fine. Here's the link to it on CCO:

http://www.cisco.com/cgi-bin/Software/FormManager/formgenerator.pl?pid=321&fid=1001


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Cisco Employee

Re: **Unity 3.1(2) Released to CCO**

I did download all the files for 312 however I have msde loaded because I have only 12 ports and when I attempt to upgrade it tells me to install sp1 for sql which I can not do it is looking for mdac 2.6...can I just download Mdac 2.6 and install it or will 3.1 look for something else as well?

Amy Jones
Senior Systems Analyst
AAC Associates
703-918-6394

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Do you know if the MD5 on CCO is correct. I've downloaded CD1 twice now and can't come up with the CCO MD5. Here is what's on CCO: 9702b251aeaa28ed1dfe07d32186fcfc
Both times my MD5 was the same but didn't match CCO.
Thanks,
Phil

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

After reading the install notes, this upgrade from a 3.0.2 system looks like it should be quick and painless. Considering no AMIS or hardware is being updated/changed/modified. Does anybody who actually did the upgrade have any insights before I take the plunge.

Gold

Re: **Unity 3.1(2) Released to CCO**

It is pretty easy. Make sure you have SQL/MSDE SP1 and Exchange 2000 SP1. Unity will not start the upgrade if you are missing any required components. If you are missing something Unity tells you in plain English what it is that you are missing.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Here is a follow-up question...

If you are not running SQL, but instead MSDE -the install instructs you to install SQLSP1. Is this correct to do? Or can I just update MSDE/MDAC with new drivers?

Steven

Gold

Re: **Unity 3.1(2) Released to CCO**

You need to install SP1 for MSDE. This is the URL to the file:
http://download.microsoft.com/download/SQLSVR2000/SP/8.00.0384/W98NT42KMe/EN-US/SQL2KDeskSP1.exe

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Okay, downloaded the file as you instructed and unpacked it and tried to run the update as instructed in the readme file (run setup.exe in the MSDE folder). I am getting a message saying "This installation package could not be opened....." I verified the download and tried again and received the same message. Then I pulled out my technet and used the Sql2kSp1 CD and ran it from there and again received the same message. I even tried running SQLRUN01.msp from the setup folder within the MSDE folder and this gets further but stops when it cannot find SQLRUN01.msi.

Please advise.

Steven J. Croy
Director of IT

Triton Solutions, LLC
Jacksonville, Florida

Gold

Re: **Unity 3.1(2) Released to CCO**

Check out:
http://www.cisco.com/warp/customer/788/AVVID/SQL_SP_install.html

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

Anonymous
N/A

Re: **Unity 3.1(2) Released to CCO**

Excellent help Keith!

Considering I spent most of my time on Microsofts' site, it would of been nice and made sense if Microsoft would of included this type of information on their own site since this is an upgrade to one of their components.

Keith- you have been a great help!

Steven J. Croy
Director of IT

Triton Solutions, LLC
Jacksonville, Florida

141
Views
0
Helpful
13
Replies
CreatePlease to create content