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Unity 3.1 (3) Installation

After finishing Part 1 of the setup process, no Unity database is created. I went through the installation guide step-by-step. SQL Server 2000 was installed and I applied SP1 and the hot fix for SP1 as specified in the installation guide. I did not, however, apply SP2 for SQL Server 2000 since it was not specified in the installation guide. After finishing the Unity setup program and prior to running the Unity server config wizard, no Unity database was created. I was told by TAC that the database should have been created during the first part of the setup process. I have now reloaded this server 3 times. I did all parts of the installation using a Domain Admin account which has all the necessary permissions and is of course part of the local administrator's account. I don't want to create the Unity database using the ConfigMgr.exe because it wouldn't solve the fundamental problem. Any ideas? <br><br>

6 REPLIES
Gold

Re: Unity 3.1 (3) Installation

Interesting, I have never seen Unity not create the database. Can you post the tempu.log file? Do you get any sort of error message in the event log? Do you get an error during the installation?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

Anonymous
N/A

Re: Unity 3.1 (3) Installation

Copied below is the tempu.log file. I did not receive any errors after finishing the Unity installation. I rebooted when it prompted me to, then checked to see if the Unity database was created. It was not. I even downloaded the Permissions wizard to ensure that the account had the necessary permissions. Then I reinstalled but again, no Unity database. I looked in the event log, but did not see any obvious errors. After running the SysCheck.exe utility, I received a Failure because it was "Unable to open a SQL connection to the Unity database." This leads me to think it's some kind of permissions issue, but I've done the entire install as a Domain Admin who has rights to everything. Furthermore, our domain policy allows the Admin to Log on Locally and to Log on as a Service. Any help would be greatly appreciated. Thanks.

2002-05-24T17:51:47 - Commserver installer starting (C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\Install.exe) (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 130)
2002-05-24T17:51:47 - ...setting working directory to 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 139)
2002-05-24T17:51:47 - ...command line: '/DisplayLang:ENU /cddir:"F:\" ' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 169)
2002-05-24T17:51:47 - ...app version 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 854)
2002-05-24T17:51:47 - Setup received command line switch 'CDDir' (CD directory). ...path specified: 'F:\'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 284)
2002-05-24T17:51:47 - Using current directory as app temp directory: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\ (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 219)
2002-05-24T17:51:47 - Loading application control properties... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 636)
2002-05-24T17:51:47 - ...reading from primary initialization file 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\setup.ini'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 642)
2002-05-24T17:51:47 - ...control properties loading from 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\setup.ini...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 145)
2002-05-24T17:51:47 - ...no secondary initialization file specified. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 670)
2002-05-24T17:51:47 - Setup received command line switch 'DisplayLang' (display language). Lang: 'ENU'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\Controller.cpp 106)
2002-05-24T17:51:47 - ...model property 'SetupDisplayLang' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 371)
2002-05-24T17:51:47 - ...controller property 'DlgSetupDisplayLang_Show' set to FALSE (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 381)
2002-05-24T17:51:47 - LoadAppResourceDLLSmart... (e:\views\Unity3.1.2.41\un_Setup\AvSetupLib\AvSetupLib\Src\AvSetupApp.cpp 218)
2002-05-24T17:51:47 - ...model property 'SetupDisplayLang' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 371)
2002-05-24T17:51:47 - Prompt for setup display language is disabled (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 266)
2002-05-24T17:51:47 - Loading app initialization IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\LocalRes\ENU\SetupIWF.txt (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 814)
2002-05-24T17:51:47 - MainWindowCaptionText = "Unity 3.1 Setup". (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 295)
2002-05-24T17:51:47 - Loading branding res DLL 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\LocalRes\ENU\BrandingRes.dll'... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 68)
2002-05-24T17:51:47 - ...ProductName: Unity (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 81)
2002-05-24T17:51:47 - ...ProductID: 1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 85)
2002-05-24T17:51:47 - ...ProductVersion: 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 90)
2002-05-24T17:51:47 - ...CompanyName: Cisco Systems, Inc. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 94)
2002-05-24T17:51:47 - ...SAName: System Administration (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 98)
2002-05-24T17:51:47 - ...AAName: Active Assistant (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 102)
2002-05-24T17:51:47 - ...VMIName: Visual Messaging Interface (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 106)
2002-05-24T17:51:47 - ...StatMonName: Status Monitor (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 110)
2002-05-24T17:51:47 - ...VMName: ViewMail (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 114)
2002-05-24T17:51:47 - ...OEMID: 1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 118)
2002-05-24T17:51:47 - Updating app display name to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 326)
2002-05-24T17:51:47 - Product version 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 330)
2002-05-24T17:51:47 - Mode:Install, Step:WelcomeStep [IDD_WELCOME] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 110)
2002-05-24T17:51:47 - Step 'CSetupStep' (5012) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:51:49 - Mode:Install, Step:ReadingInfoStep [IDD_READINGINFO] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 115)
2002-05-24T17:51:49 - Loading global IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\LocalRes\DisksIWF.txt... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 832)
2002-05-24T17:51:49 - Loading global IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\LocalRes\ENU\GlobalPropsIWF.txt... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 838)
2002-05-24T17:51:49 - The shortcut primary destination was not specified in the setup data file (IWF). CDestinationMap::Load() added one to ensure a shortcut primary destination exists. (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\ApDest.cpp 860)
2002-05-24T17:51:49 - Loading model properties... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 693)
2002-05-24T17:51:49 - ...reading from global IWF files (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 699)
2002-05-24T17:51:49 - ...model properties loading from IWF maps...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 651)
2002-05-24T17:51:49 - ...model property 'CommsvrRootPath' set to 'C:\CommServer' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'CommsvrShortcutsFolder' set to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...reading from primary initialization file 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\setup.ini'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 718)
2002-05-24T17:51:49 - ...model properties loading from 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118\setup.ini...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 629)
2002-05-24T17:51:49 - ...no secondary initialization file specified. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 747)
2002-05-24T17:51:49 - Loading model initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 752)
2002-05-24T17:51:49 - ...model properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 719)
2002-05-24T17:51:49 - ...loading 2.4 settings...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 723)
2002-05-24T17:51:49 - ...INFO: keypad map not found in Commserver registry section (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 750)
2002-05-24T17:51:49 - Common: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - Commserver: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...unable to load build and version number from 'HKLM\Software\Active Voice'.At least one value could not be loaded. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 493)
2002-05-24T17:51:49 - ...pre 2.4 product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 125)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...unable to load build and version number from 'HKLM\Software\Active Voice'.At least one value could not be loaded. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 493)
2002-05-24T17:51:49 - ...pre 2.4 product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 125)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...Commserver (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...Commserver (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - Dialogic: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...legacy product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductDialogic\Src\ProdDialogicPropMgr.cpp 136)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...legacy product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductDialogic\Src\ProdDialogicPropMgr.cpp 136)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...Dialogic (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...Dialogic (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - Msde: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - NMS: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...NMS (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...NMS (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - Sentinel: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...Sentinel (Current properties), 'State' set to '1' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...Sentinel (Target properties), 'State' set to '1' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - VTG: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:51:49 - ...VTG (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...VTG (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:51:49 - ...model property 'CommsvrProductVersion' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'ProductVersion' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'CommsvrProductName' set to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'LicenseCompany' set to 'Cisco Systems, Inc.' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'SAName' set to 'System Administration' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'AAName' set to 'Active Assistant' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'VMIName' set to 'Visual Messaging Interface' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'StatMonName' set to 'Status Monitor' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - ...model property 'VMName' set to 'ViewMail' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - Sync model initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 790)
2002-05-24T17:51:49 - Common: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...Common (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - Commserver: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...Commserver (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - ...no language information was loaded from registry. Not updating to model properties (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvr.cpp 147)
2002-05-24T17:51:49 - Dialogic: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...Dialogic (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - Msde: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...Msde (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - ...model property 'MSDEPort' set to '1433' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:51:49 - NMS: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...NMS (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - Sentinel: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...Sentinel (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - VTG: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:51:49 - ...VTG (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:51:49 - Testing for retrograde... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 451)
2002-05-24T17:51:49 - ...Commsvr current version: 0.00.00.01 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 452)
2002-05-24T17:51:49 - ...Commsvr target version: 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 453)
2002-05-24T17:51:49 - ...OK (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 456)
2002-05-24T17:51:49 - Installing Sentinel service (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 199)
2002-05-24T17:51:49 - Product: Sentinel, beginning action: Remove (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 342)
2002-05-24T17:51:49 - Removing sentinel drivers (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 140)
2002-05-24T17:51:49 - ...temporarily mapped 'F:\SecurityKeySetup' to 'Z:' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 162)
2002-05-24T17:51:49 - Opening the Sentinel System Driver MSI from 'Z:\Sentinel System Driver.msi' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 171)
2002-05-24T17:51:50 - Windows installer returned a failure code: 1612 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 179)
2002-05-24T17:51:50 - Could not find a previous sentinel installation to remove. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 205)
2002-05-24T17:51:50 - Product: Sentinel, beginning action: Install (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 334)
2002-05-24T17:51:50 - Installing Sentinel drivers (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 78)
2002-05-24T17:51:50 - Product Sentinel is already installed (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 84)
2002-05-24T17:51:50 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 224)
2002-05-24T17:51:51 - Validating product ID. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 717)
2002-05-24T17:51:51 - ...product ID: "1" [1]. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 732)
2002-05-24T17:51:51 - ...security key, product:'Cisco Systems - Unity Enterprise', OEM:1. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 738)
2002-05-24T17:51:51 - ...installation is licensed (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 761)
2002-05-24T17:51:51 - Check and update security key... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 266)
2002-05-24T17:51:51 - CReadingInfoStep: AvCsTrayStatus NOT Running (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 697)
2002-05-24T17:52:03 - Starting SysCheck... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 487)
2002-05-24T17:52:03 - ...loading F:\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 499)
2002-05-24T17:52:03 - Loading F:\SysCheck\ENU\Common\TestSuites.xml (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 530)
2002-05-24T17:52:04 - ...loading F:\SysCheck\AvNamedPropsSvr.dll (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 544)
2002-05-24T17:52:04 - System Test: Finds the name of the server (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:04 - System Test: Check MDAC Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:04 - System Test: Check MSXML Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:04 - System Test: Checks if IIS version 4.0 (min) is installed. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:04 - System Test: Checks for ODBC 3.0 exists on target machine. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:04 - System Test: Check Windows version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Check Internet Explorer Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Test if user or group has rights to act as part of the OS (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Test if user or group has rights to logon as a service (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Finds the name of the server. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Gets the impersonation token. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Gets current user information, ie name, domain, security id. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Check MTS System Package Identity (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Verify MSMQ installed on system (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Verify SQL version based on registry (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Verify SQL server executable file for SQL hot fix (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:05 - System Test: Open an SQL connection to the Master database (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:06 - System Test: Verify OSQL can be run as a separate process (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:52:06 - ...model property 'NTDomain' set to 'ICS' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:52:06 - ...model property 'NTAccount' set to 'Administrator' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:52:06 - Step 'CProgressStep' (5016) modeless: 16766 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:52:06 - Mode:Install, Step:CheckEnvironmentStep [IDD_CHECKENVIRONMENT] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 120)
2002-05-24T17:52:06 - Mode:Install, Step:DemoModeStep [IDD_DEMOMODE] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 125)
2002-05-24T17:52:06 - Mode:Install, Step:SecurityKeyStep [IDD_SECURITYKEY] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 130)
2002-05-24T17:52:06 - Initializing CSecurityKeyStep dialog (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 93)
2002-05-24T17:52:06 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 403)
2002-05-24T17:52:06 - Allowing the use of current license (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 246)
2002-05-24T17:52:06 - Step 'CSetupStep' (5055) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:53:29 - E:\Activation Key\1_multipart_xF8FF_2_303782_05222002.txt selected as update code file. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 171)
2002-05-24T17:53:33 - getting update code from file (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 295)
2002-05-24T17:53:33 - updating security code via string (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 347)
2002-05-24T17:53:34 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 403)
2002-05-24T17:53:34 - Checking the key versions... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 218)
2002-05-24T17:53:34 - KeyMajor=3, KeyMinor=1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 219)
2002-05-24T17:53:34 - TargetMajor=3, TargetMinor=1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 220)
2002-05-24T17:53:34 - Mode:Install, Step:LicenseAgreementStep [IDD_LICENSEAGREEMENT] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 135)
2002-05-24T17:53:34 - Mode:Install, Step:GetLicenseInfoStep [IDD_GETLICENSEINFO] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 140)
2002-05-24T17:53:34 - Step 'CSetupStep' (5024) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:53:40 - ...model property 'LicenseUserName' set to '*' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:53:40 - ...model property 'LicenseCompany' set to 'ICS' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:53:40 - Mode:Install, Step:SelectPathStep [IDD_SELECTPATH] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 145)
2002-05-24T17:53:40 - CommSvr is not installed. Display Select Path. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 77)
2002-05-24T17:53:40 - Step 'CSetupStep' (5013) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:53:49 - 1892574208 free bytes. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 235)
2002-05-24T17:53:49 - 2854257270 required bytes. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 263)
2002-05-24T17:53:49 - Required disk space on may exceed free disk space on "C:\CommServer" (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 270)
2002-05-24T17:53:51 - Mode:Install, Step:FailedStep [IDD_FAILED] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 246)
2002-05-24T17:53:51 - Step 'CSetupStep' (5018) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:53:53 - ...saving uninstaller IWF file 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175118' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrCurrVer.cpp 1580)
2002-05-24T17:54:08 - Commserver installer starting (C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\Install.exe) (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 130)
2002-05-24T17:54:08 - ...setting working directory to 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 139)
2002-05-24T17:54:08 - ...command line: '/DisplayLang:ENU /cddir:"F:\" ' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 169)
2002-05-24T17:54:08 - ...app version 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 854)
2002-05-24T17:54:08 - Setup received command line switch 'CDDir' (CD directory). ...path specified: 'F:\'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 284)
2002-05-24T17:54:08 - Using current directory as app temp directory: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\ (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 219)
2002-05-24T17:54:08 - Loading application control properties... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 636)
2002-05-24T17:54:08 - ...reading from primary initialization file 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\setup.ini'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 642)
2002-05-24T17:54:08 - ...control properties loading from 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\setup.ini...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 145)
2002-05-24T17:54:08 - ...no secondary initialization file specified. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 670)
2002-05-24T17:54:08 - Setup received command line switch 'DisplayLang' (display language). Lang: 'ENU'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\Controller.cpp 106)
2002-05-24T17:54:08 - ...model property 'SetupDisplayLang' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 371)
2002-05-24T17:54:08 - ...controller property 'DlgSetupDisplayLang_Show' set to FALSE (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 381)
2002-05-24T17:54:08 - LoadAppResourceDLLSmart... (e:\views\Unity3.1.2.41\un_Setup\AvSetupLib\AvSetupLib\Src\AvSetupApp.cpp 218)
2002-05-24T17:54:08 - ...model property 'SetupDisplayLang' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 371)
2002-05-24T17:54:08 - Prompt for setup display language is disabled (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 266)
2002-05-24T17:54:08 - Loading app initialization IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\LocalRes\ENU\SetupIWF.txt (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 814)
2002-05-24T17:54:08 - MainWindowCaptionText = "Unity 3.1 Setup". (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 295)
2002-05-24T17:54:08 - Loading branding res DLL 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\LocalRes\ENU\BrandingRes.dll'... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 68)
2002-05-24T17:54:08 - ...ProductName: Unity (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 81)
2002-05-24T17:54:08 - ...ProductID: 1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 85)
2002-05-24T17:54:08 - ...ProductVersion: 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 90)
2002-05-24T17:54:08 - ...CompanyName: Cisco Systems, Inc. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 94)
2002-05-24T17:54:08 - ...SAName: System Administration (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 98)
2002-05-24T17:54:08 - ...AAName: Active Assistant (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 102)
2002-05-24T17:54:08 - ...VMIName: Visual Messaging Interface (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 106)
2002-05-24T17:54:08 - ...StatMonName: Status Monitor (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 110)
2002-05-24T17:54:08 - ...VMName: ViewMail (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 114)
2002-05-24T17:54:08 - ...OEMID: 1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Common\Src\BrandingResMgr.cpp 118)
2002-05-24T17:54:08 - Updating app display name to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 326)
2002-05-24T17:54:08 - Product version 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 330)
2002-05-24T17:54:08 - Mode:Install, Step:WelcomeStep [IDD_WELCOME] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 110)
2002-05-24T17:54:08 - Step 'CSetupStep' (5012) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:09 - Mode:Install, Step:ReadingInfoStep [IDD_READINGINFO] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 115)
2002-05-24T17:54:09 - Loading global IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\LocalRes\DisksIWF.txt... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 832)
2002-05-24T17:54:09 - Loading global IWF file: C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\LocalRes\ENU\GlobalPropsIWF.txt... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 838)
2002-05-24T17:54:09 - The shortcut primary destination was not specified in the setup data file (IWF). CDestinationMap::Load() added one to ensure a shortcut primary destination exists. (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\ApDest.cpp 860)
2002-05-24T17:54:09 - Loading model properties... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 693)
2002-05-24T17:54:09 - ...reading from global IWF files (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 699)
2002-05-24T17:54:09 - ...model properties loading from IWF maps...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 651)
2002-05-24T17:54:09 - ...model property 'CommsvrRootPath' set to 'C:\CommServer' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'CommsvrShortcutsFolder' set to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...reading from primary initialization file 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\setup.ini'. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 718)
2002-05-24T17:54:09 - ...model properties loading from 'C:\DOCUME~1\ADMINI~1.ICS\LOCALS~1\Temp\CommServer_05242002_175405\setup.ini...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 629)
2002-05-24T17:54:09 - ...no secondary initialization file specified. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 747)
2002-05-24T17:54:09 - Loading model initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 752)
2002-05-24T17:54:09 - ...model properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 719)
2002-05-24T17:54:09 - ...loading 2.4 settings...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 723)
2002-05-24T17:54:09 - ...INFO: keypad map not found in Commserver registry section (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 750)
2002-05-24T17:54:09 - Common: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - Commserver: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...unable to load build and version number from 'HKLM\Software\Active Voice'.At least one value could not be loaded. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 493)
2002-05-24T17:54:09 - ...pre 2.4 product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 125)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...unable to load build and version number from 'HKLM\Software\Active Voice'.At least one value could not be loaded. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 493)
2002-05-24T17:54:09 - ...pre 2.4 product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvrPropMgr.cpp 125)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...Commserver (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...Commserver (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - Dialogic: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...legacy product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductDialogic\Src\ProdDialogicPropMgr.cpp 136)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...legacy product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductDialogic\Src\ProdDialogicPropMgr.cpp 136)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...Dialogic (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...Dialogic (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - Msde: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - NMS: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...NMS (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...NMS (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - Sentinel: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...Sentinel (Current properties), 'State' set to '1' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...Sentinel (Target properties), 'State' set to '1' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - VTG: loading initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 260)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...product properties loading from registry...' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 118)
2002-05-24T17:54:09 - ...VTG (Current properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...VTG (Target properties), 'State' set to '0' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 210)
2002-05-24T17:54:09 - ...model property 'CommsvrProductVersion' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'ProductVersion' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'CommsvrProductName' set to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'LicenseCompany' set to 'Cisco Systems, Inc.' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'SAName' set to 'System Administration' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'AAName' set to 'Active Assistant' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'VMIName' set to 'Visual Messaging Interface' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'StatMonName' set to 'Status Monitor' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - ...model property 'VMName' set to 'ViewMail' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - Sync model initial state... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\setupapp.cpp 790)
2002-05-24T17:54:09 - Common: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...Common (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - Commserver: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...Commserver (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - ...no language information was loaded from registry. Not updating to model properties (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\ProdCommsvr.cpp 147)
2002-05-24T17:54:09 - Dialogic: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...Dialogic (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - Msde: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...Msde (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - ...model property 'MSDEPort' set to '1433' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:09 - NMS: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...NMS (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - Sentinel: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...Sentinel (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - VTG: sync initial state to model... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 279)
2002-05-24T17:54:09 - ...VTG (Target properties), 'Version' set to '3.01.03.00' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProdPropMgr.cpp 201)
2002-05-24T17:54:09 - Testing for retrograde... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 451)
2002-05-24T17:54:09 - ...Commsvr current version: 0.00.00.01 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 452)
2002-05-24T17:54:09 - ...Commsvr target version: 3.01.03.00 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 453)
2002-05-24T17:54:09 - ...OK (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 456)
2002-05-24T17:54:09 - Installing Sentinel service (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 199)
2002-05-24T17:54:09 - Product: Sentinel, beginning action: Remove (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 342)
2002-05-24T17:54:09 - Removing sentinel drivers (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 140)
2002-05-24T17:54:09 - ...temporarily mapped 'F:\SecurityKeySetup' to 'Z:' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 162)
2002-05-24T17:54:09 - Opening the Sentinel System Driver MSI from 'Z:\Sentinel System Driver.msi' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 171)
2002-05-24T17:54:10 - Windows installer returned a failure code: 1612 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 179)
2002-05-24T17:54:10 - Could not find a previous sentinel installation to remove. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 205)
2002-05-24T17:54:10 - Product: Sentinel, beginning action: Install (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelProd.cpp 334)
2002-05-24T17:54:10 - Installing Sentinel drivers (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 78)
2002-05-24T17:54:10 - Product Sentinel is already installed (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductSentinel\Src\ProdSentinel.cpp 84)
2002-05-24T17:54:10 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 224)
2002-05-24T17:54:10 - Validating product ID. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 717)
2002-05-24T17:54:10 - ...product ID: "1" [1]. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 732)
2002-05-24T17:54:10 - ...security key, product:'Cisco Systems - Unity Enterprise', OEM:1. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 738)
2002-05-24T17:54:10 - ...installation is licensed (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 761)
2002-05-24T17:54:10 - Check and update security key... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 266)
2002-05-24T17:54:11 - CReadingInfoStep: AvCsTrayStatus NOT Running (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 697)
2002-05-24T17:54:11 - Starting SysCheck... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 487)
2002-05-24T17:54:11 - ...loading F:\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 499)
2002-05-24T17:54:11 - Loading F:\SysCheck\ENU\Common\TestSuites.xml (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 530)
2002-05-24T17:54:11 - ...loading F:\SysCheck\AvNamedPropsSvr.dll (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 544)
2002-05-24T17:54:11 - System Test: Finds the name of the server (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Check MDAC Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Check MSXML Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Checks if IIS version 4.0 (min) is installed. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Checks for ODBC 3.0 exists on target machine. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Check Windows version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Check Internet Explorer Version (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Test if user or group has rights to act as part of the OS (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Test if user or group has rights to logon as a service (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Finds the name of the server. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Gets the impersonation token. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Gets current user information, ie name, domain, security id. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Check MTS System Package Identity (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Verify MSMQ installed on system (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Verify SQL version based on registry (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Verify SQL server executable file for SQL hot fix (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Open an SQL connection to the Master database (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - System Test: Verify OSQL can be run as a separate process (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\READINFO.CPP 590)
2002-05-24T17:54:11 - ...model property 'NTDomain' set to 'ICS' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:11 - ...model property 'NTAccount' set to 'Administrator' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:11 - Step 'CProgressStep' (5016) modeless: 1688 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:11 - Mode:Install, Step:CheckEnvironmentStep [IDD_CHECKENVIRONMENT] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 120)
2002-05-24T17:54:11 - Mode:Install, Step:DemoModeStep [IDD_DEMOMODE] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 125)
2002-05-24T17:54:11 - Mode:Install, Step:SecurityKeyStep [IDD_SECURITYKEY] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 130)
2002-05-24T17:54:11 - Initializing CSecurityKeyStep dialog (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 93)
2002-05-24T17:54:11 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 403)
2002-05-24T17:54:11 - Allowing the use of current license (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 246)
2002-05-24T17:54:11 - Step 'CSetupStep' (5055) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:14 - E:\Activation Key\1_multipart_xF8FF_2_303782_05222002.txt selected as update code file. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 171)
2002-05-24T17:54:15 - getting update code from file (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 295)
2002-05-24T17:54:15 - updating security code via string (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 347)
2002-05-24T17:54:16 - Loading data from security key (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 403)
2002-05-24T17:54:17 - Checking the key versions... (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 218)
2002-05-24T17:54:17 - KeyMajor=3, KeyMinor=1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 219)
2002-05-24T17:54:17 - TargetMajor=3, TargetMinor=1 (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SecurityKeyStep.cpp 220)
2002-05-24T17:54:17 - Mode:Install, Step:LicenseAgreementStep [IDD_LICENSEAGREEMENT] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 135)
2002-05-24T17:54:17 - Mode:Install, Step:GetLicenseInfoStep [IDD_GETLICENSEINFO] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 140)
2002-05-24T17:54:17 - Step 'CSetupStep' (5024) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:20 - ...model property 'LicenseUserName' set to '*' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:20 - ...model property 'LicenseCompany' set to 'ICS' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:20 - Mode:Install, Step:SelectPathStep [IDD_SELECTPATH] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 145)
2002-05-24T17:54:20 - CommSvr is not installed. Display Select Path. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 77)
2002-05-24T17:54:20 - Step 'CSetupStep' (5013) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:30 - 13520972800 free bytes. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 235)
2002-05-24T17:54:30 - 2854257270 required bytes. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 263)
2002-05-24T17:54:30 - Commserver root directory set to 'e:\Program Files\CommServer' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELPATH.CPP 282)
2002-05-24T17:54:30 - ...model property 'CommsvrRootPath' set to 'e:\Program Files\CommServer' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:30 - Mode:Install, Step:SelFeaturesStep [IDD_SEL_FEATURES] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 150)
2002-05-24T17:54:30 - ...initial state 'install Commsvr' = Checked (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SelFeatures.cpp 174)
2002-05-24T17:54:30 - ...initial state 'install TTS' = Unchecked (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SelFeatures.cpp 179)
2002-05-24T17:54:30 - ...initial state 'install voice board' = Checked (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SelFeatures.cpp 186)
2002-05-24T17:54:30 - ...security key contains TTS license. Setting check box state to Checked (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SelFeatures.cpp 215)
2002-05-24T17:54:30 - ...security key is for TAPI, defaulting Voice Board Software to false. Setting check box state to Unchecked (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SelFeatures.cpp 222)
2002-05-24T17:54:30 - Step 'CSetupStep' (6121) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:51 - ...controller property 'ActionCommsvr' set to TRUE (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 381)
2002-05-24T17:54:51 - ...model property 'TTSEnginesToInstall' set to '1' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1563)
2002-05-24T17:54:51 - ...controller property 'ActionVoiceBoard' set to FALSE (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\ControllerPropMgr.cpp 381)
2002-05-24T17:54:51 - Mode:Install, Step:VoiceBoardSelStep [IDD_VOICEBOARD_SELECTION] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 155)
2002-05-24T17:54:51 - Mode:Install, Step:GetCountryStep [IDD_GETCOUNTRY] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 160)
2002-05-24T17:54:51 - ...Initializing selection to 'US' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetCountryUnitySetup.cpp 79)
2002-05-24T17:54:51 - Step 'CSetupStep' (25003) modeless: 16 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:52 - ...model property 'Country' set to 'US' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:52 - Mode:Install, Step:SelectGroupStep [IDD_SELECTGROUP] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 165)
2002-05-24T17:54:52 - ...Commserver root directory 'e:\Program Files\CommServer' does not exist. This step will be displayed. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELGROUP.CPP 89)
2002-05-24T17:54:52 - Step 'CSetupStep' (5014) modeless: 16 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:54:55 - ...model property 'CommsvrShortcutsFolder' set to 'Unity' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:54:55 - Set program group to Unity (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\SELGROUP.CPP 207)
2002-05-24T17:54:55 - Mode:Install, Step:GetLangsToInstallStep [IDD_GETLANGSTOINSTALL] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 170)
2002-05-24T17:54:55 - ...determine GUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 349)
2002-05-24T17:54:55 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 381)
2002-05-24T17:54:55 - ...determine TUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 411)
2002-05-24T17:54:55 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 443)
2002-05-24T17:54:55 - Step 'CSetupStep' (6118) modeless: 0 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:55:01 - Found ENU language in set of languages to install. (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetLangsToInstall.cpp 227)
2002-05-24T17:55:01 - ...determine GUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 349)
2002-05-24T17:55:01 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 381)
2002-05-24T17:55:01 - ...determine TUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 411)
2002-05-24T17:55:01 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 443)
2002-05-24T17:55:01 - ...model property 'LangsToInstall' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:55:01 - Mode:Install, Step:GetDefaultLangsStep [IDD_GETDEFAULTLANGS] (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\MYSETUP.CPP 175)
2002-05-24T17:55:01 - ...loading GUI language list (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 192)
2002-05-24T17:55:01 - ...determine GUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 349)
2002-05-24T17:55:01 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 381)
2002-05-24T17:55:01 - ...def lang empty upon entry. Try ENU (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 293)
2002-05-24T17:55:01 - ...loading TUI language list (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 212)
2002-05-24T17:55:01 - ...determine TUI language groups available in distribution (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 411)
2002-05-24T17:55:01 - ...result: 'CHS,DEU,ENA,ENG,ENU,ENZ,ESO,ESP,FRA,ITA,JPN,NLD,NOR,SVE' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\ProductCommsvr\Src\AvCommsvrAPI.cpp 443)
2002-05-24T17:55:01 - ...def lang empty upon entry. Try ENU (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 293)
2002-05-24T17:55:01 - ...loading TTS language list (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 232)
2002-05-24T17:55:01 - ...TTS langs available: CHS,DEU,ENG,ENU,ESP,FRA,ITA,JPN,NLD (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 242)
2002-05-24T17:55:01 - ...def lang empty upon entry. Try ENU (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\InstallExe\Src\GetDefaultLangs.cpp 293)
2002-05-24T17:55:01 - Step 'CSetupStep' (6119) modeless: 32 milliseconds (e:\views\Unity3.1.2.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)
2002-05-24T17:55:03 - ...model property 'TUILangDefault' set to 'ENU' (e:\views\Unity3.1.2.41\un_Setup\UnitySetup\Model\Src\ModelPropMgr.cpp 1558)
2002-05-24T17:55:03 - ...model property 'GUILangDefault' set to

New Member

Re: Unity 3.1 (3) Installation

any luck with this??? i am having the same problem...

New Member

Re: Unity 3.1 (3) Installation

my situation is unity 3.14 (via the update patch from 3.11 cd) all in one box (exch is on box and it is a member server joined to their ad)... after phase one of install no unity db being created...getting some rather funky event viewer messages that i cant decipher (mostly MAPI cant talk to exchange), but all else seems to be well....need help...is this a tac issue???

Cisco Employee

Re: Unity 3.1 (3) Installation

If you're getting MAPI related errors in the event log it's almost certainly a rights related issue to the mail store facing services (AvCsMgr, AvUMRSyncSvr...) - the account associated with those guys doesn't have proper rights to log in... I'd know more if you actually posted some of these event log messages but yeah, you'll probably want to open a TAC case... diagnosing this out here is tough. The best I can suggest is to doublecheck the rights on that install account and/or try the Permissions Wizard (you can get this off AnswerMonkey.net or the utilities page on CCO).

New Member

Re: Unity 3.1 (3) Installation

jeff;

i appreciate all that you do for folks like me out in the field trying to make this work...here are some of my error messages...i have opened a tac case as well but was just wondering if you had seen these -

get lots of this in event viewer app log:

he MAPI call 'OpenMsgStore' failed with the following error:

The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.

The MAPI provider failed.

Microsoft Exchange Server Information Store

ID no: 8004011d-0526-00000000

also occasionally this:

Unexpected error <<0xc1050000 - The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000>> occurred.

and this:

The information store could not be loaded because the distinguished name (DN) /O=UWCA/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN= of message database "First Storage Group\Public Folder Store (UWVM1)" does not match the DN of directory /O=UNITY/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=.

The database may have been restored to a computer that is in an organization or site different than the original database.

thanks again!

jim

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