Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity 3.1.3 - Total Mailbox Size (KB) field

this always displays "Unavailable"...

any ideas anyone???

phil

3 REPLIES
Cisco Employee

Re: Unity 3.1.3 - Total Mailbox Size (KB) field

this has been broken for a while - long story short the DOH interface that the back end SA goes through to pull information is only getting directory information and not messagin information such as mailbox limits/size and so this field just remains unpopulated.

It'll be removed from the SA, probably in the next release - you can use the Message Store Manager to get mind-numbingly details views of your users mailbox information including limits, what types of messages are there, how long they've been there etc... you can check it out here:

http://www.ciscounitytools.com/App_MSM.htm

New Member

Re: Unity 3.1.3 - Total Mailbox Size (KB) field

Hi,

did you ever work this out? I've the same problem here....

Thanx

Oliver

Cisco Employee

Re: Unity 3.1.3 - Total Mailbox Size (KB) field

The mailbox limits are shown properly in 4.0(1) - I believe this will also be fixed in 3.1(6) when it comes out (no time frame on that yet).

117
Views
0
Helpful
3
Replies
CreatePlease login to create content