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Community Member

Unity 3.1.3a Dual Integration

The default switch is the Avaya G3, which under ports can only be configured for ports 1-8. Call Manager will be ports 9-16. How can the TSP be configured for ports 9-16. It appears to only allow the 1st port to how ever many you configure. I would like to configure the G3 for ports 1-8 and Call Manager for 9-16?

5 REPLIES
Cisco Employee

Re: Unity 3.1.3a Dual Integration

do you mean you want to configure the G3 for 9-16 here? By default the PBX is the first set of ports which seems to be what you're asking for in the last sentence... The Dialogic TSP devices initalize first and, hence, have to be first in the list of ports configured.

Any special reason you need the call manager ports first (assuming that's the case)?

Community Member

Re: Unity 3.1.3a Dual Integration

Jeff,

You are correct. I would like the G3 to be ports 9-16?

Cisco Employee

Re: Unity 3.1.3a Dual Integration

as I mentioned, the dialogic TAPI ports initalize first and ports are bound in a first-come-first-served fashion. There's no way to swap this around that I know of...

again, though, why is this desirable? I'm just curious what the issue is with the port ordering here...

Community Member

Re: Unity 3.1.3a Dual Integration

Jeff,

The ports in the TSP are pointing to ports 1-8, will this overlap with the G3 ports that are configured for ports 1-8?

Community Member

Re: Unity 3.1.3a Dual Integration

I had this same problem. The fix is to unistall the tsp get the G3 switch setup and ports defined and then reinstall the TSP.

At that point the IP ports will be 9-16 as the need to be.

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