Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
Community Member

Unity 3.1(4) Upgrade to 4.0(2)

I want to blow away the 3.1(4) server and start fresh with 4.0(2). Is there away to backup the subscribers, their greetings, names and call hangles and import or restore into 4.0(2)? The dirt tool only works for a same version restore and I can't find any other information for this.

Thanks, Joe

Cisco Employee

Re: Unity 3.1(4) Upgrade to 4.0(2)

That's your only option - you can either upgrade the 3.1(4) server to 4.0(2) then do the dirt Backup and restore it onto your clean system or DiRT backup the 3.1(4) server, restore it to a new 3.1(4) install and then upgrade that to 4.0(2).

The complexities of restoring a backup _and_ migrating to a new version all at once are staggering and just wont be done... at least by myself. I know it's an annoying limitation but it's there for really good reasons - I'd be up to my neck in weird bugs if we tried the double duty move there.

CreatePlease to create content