seeking help with integrating Avaya with Unity, single integration, VMO only. No matter what I do, Unity does not make any attempt to dial-out MWI indicators (via statusmonitor). So phones never have their message waiting indicator lights lit. Everything else works perfectly.
I already verified the configuration with cisco (D693222) and they are currently escalating it to the developers.
I have the following configuration
- Unity 3.1.5
- Exchange 2000 on same box
- PBXLink
- 2 Dialogic 120 cards (24 port total)
- serial (analog MWI) integration
- last 4 ports set for MWI only
I already verified the following
- put a phone on the actual line to make the outbound call to manually toggle the lights and it works fine
- i only have 3 test phones so capacity is not an issue.
Ideas? thanks.