I suspect strongly your confusing User ID and Password. If it was really asking you for a password and you hit # it would tell you the password was invalid and ask you to try again. If, instead, it was asking you for your ID and you hit # it takes you back to the opening greeting which is what it's supposed to do.
Unity needs to know who you are and I suspect that your direct call or however you're getting to the subscriber login menu is not providing that to us accurately so we're falling back and asking you to enter your ID - try entering the ID of a user - I'll bet it'll just log them in since if you have a blank password for a user we will allow that.
Note that this is a mind-numbingly bad idea that you should strongly advise your customer against in the most strident terms you can. They might as well take an ad out in the local paper begging people to call in and listen to everyone's sensitive messages over the phone... really, really bad idea.
Unfortunately there's no public release notes on that - basicaly it's an SA bug where it's not writing the blank password back through and it's leaving whatever phone password was set in the database alone.
To get around this you can use BulkEdit to force subscriber's passwords to blank - I can't remember when I added that option but you can run out and get the latest 3.x version of BulkEdit off www.CiscoUnityTools.com - on the password tab for subscribers it lets you check a box to force passwords to blank.
Curious - I tried BulkEdit on 3.1(5), 4.0(1) and 4.0(3) and it worked for this scenario flawlessly on all systems. It's the DTMFPW column on the subscriber table that needs to be set to blank (it'll be a MD5 hash of a the phone password otherwise) - you can check and see if that's being updated properly or not.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...