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Unity 3.1(5) -deleting a voicemail by accident

If you delete a voicemail in a Unified MSG Unity setup from a phone the coresponding email with wave file attachment is deleted but doesn't go into your delete folder. Is there a way to change this so if some accidently deletes a voicemail while listening to them on the phone they can get it back?

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Cisco Employee

Re: Unity 3.1(5) -deleting a voicemail by accident

You can change this in the Class of Service subscribers are associated with. On the message page in the COS you can select the "deleted messages are copied to the deleted items folder" option. By default this is unchecked.

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Cisco Employee

Re: Unity 3.1(5) -deleting a voicemail by accident

You can change this in the Class of Service subscribers are associated with. On the message page in the COS you can select the "deleted messages are copied to the deleted items folder" option. By default this is unchecked.

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