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New Member

Unity 3.1(5) wont start

I am trying to do a fresh instal of Unity 3.1(5) on a Compaq server. I am using one account for all services and followed the install doc step by step. When I run the configuration wizard it goes all the way through to the end and then fails saying that one or more services failed to start. When I check event viewer I get an error message saying "The AvMsgStoreMonitorSvr service depends on the following nonexistant service: AvCsGateway." I can not get around this. I tried running the permissions wizard as well but it did not work. What can I do to get Unity running?

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10 REPLIES
New Member

Re: Unity 3.1(5) wont start

Make sure the AvCsGateway, AvCsMgr, AvMsgStoreMonitorSvr, and AvUMRSynchSvr show up in the Services Administrative Tool and are all running under the same account. (AvGaenSvr should also run under the same account, but you're really better off just completely disabling that service.) Are there any other errors in the app event log? Paste them in.

adam

New Member

Re: Unity 3.1(5) wont start

The AvCsGateway service is not showing up. I tried reinstalling the software from the setup program on the Unity CD thinking maybe something didnt copy over correctly but I am still having the same problem. Is there a particular reason that the service would not be there? I see it in the commserv folder where the Unity software is but it is not being installed as a service.

Cisco Employee

Re: Unity 3.1(5) wont start

Yikes, that's definitely not good. Even though the service is physically present on the drive, it needs to be registered and have its dependencies configured. This should have happened during setup. You can go to the directory that the AvCsGateway is in, and type in "AvCsGateway.exe /service". That should get the service registered. However, the dependencies probably won' t be set correctly. For that, we can try another install (just chose to upgrade). If that doesn't work, we'll have to get creative.

There's a hidden file on the system called "tempu.log". It contains a record of the installation process. Can you post that?

New Member

Re: Unity 3.1(5) wont start

well, I went in this morning and did what you suggested. I was able to get the service registered. I got unity to start but as soon as the box was rebooted the AvCsMgr service will not start. I tried manually starting it but it fails. I already tried reinstalling yesterday with the upgrade option and that still didnt register the AvCsGateway service. Here is the tempu.log readout:

2003-01-27T13:38:00 - Cmdline passed to ThisSetup (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1415)

2003-01-27T13:38:00 - ...ProductVersion: 3.01.05.00 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\SetupApp.cpp 289)

2003-01-27T13:38:00 - ...loading D:\CommServer\SysCheck\AvNamedPropsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1380)

2003-01-27T13:38:00 - Setup mode = New (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1050)

2003-01-27T13:38:00 - Step:CWelcomeStep [IDD_WELCOME] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 349)

2003-01-27T13:38:00 - Step 'CSetupStep' (102) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:02 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:02 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:02 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesInstallerInfo.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:02 - System Test: Finds the name of the server. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:02 - System Test: Gets the impersonation token. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:02 - System Test: Gets current user information, ie name, domain, security id. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:02 - Syscheck(TestSuitesInstallerInfo.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Welcome.cpp 140)

2003-01-27T13:38:02 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:02 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:03 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesInstAcct.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:03 - System Test: Verify the current user is a local domain administrator (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Finds the name of the server. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Gets the impersonation token. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Gets current user information, ie name, domain, security id. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Checks logged on user for log on as a service privilege. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Checks logged on user for act as part of the operating system privilege. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - Syscheck(TestSuitesInstAcct.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Welcome.cpp 171)

2003-01-27T13:38:03 - Step:CCheckEnvironmentStep [IDD_CHECKENVIRONMENT] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 365)

2003-01-27T13:38:03 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:03 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:03 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesUnifiedEnv.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:03 - System Test: Finds the name of the server (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Check MDAC Version (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Check MSXML Version (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Checks if IIS version 4.0 (min) is installed. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Checks for ODBC 3.0 exists on target machine. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Check Windows version (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Check Internet Explorer Version (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Test if user or group has rights to act as part of the OS (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Test if user or group has rights to logon as a service (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:03 - System Test: Verify MSMQ installed on system (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:04 - System Test: Verify SQL version based on registry (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:04 - System Test: Verify SQL server executable file for SQL hot fix (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:04 - System Test: Open an SQL connection to the Master database (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:06 - System Test: Verify OSQL can be run as a separate process (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:06 - System Test: Open an SQL connection to the Unity database (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:06 - Syscheck(TestSuitesUnifiedEnv.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Checkenv.cpp 118)

2003-01-27T13:38:06 - Step:CGetInstallerPasswordStep [IDD_GETINSTALLERPASSWORD] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 370)

2003-01-27T13:38:06 - Step 'CSetupStep' (134) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:12 - ...Password was validated (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetInstallerPassword.cpp 224)

2003-01-27T13:38:12 - Step:CConfigurationStep [IDD_CHOOSEMSGSTORE] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 375)

2003-01-27T13:38:12 - Loading MsgStoreRes DLL 'D:\CommServer\Localize\Resources\ENU\MessageStores\Exchange2k\MsgStoreRes.dll'... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1155)

2003-01-27T13:38:12 - ...DisplayName: Microsoft Exchange 2000 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1173)

2003-01-27T13:38:12 - Loading MsgStoreRes DLL 'D:\CommServer\Localize\Resources\ENU\MessageStores\Exchange55\MsgStoreRes.dll'... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1155)

2003-01-27T13:38:12 - ...DisplayName: Microsoft Exchange 5.5 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1173)

2003-01-27T13:38:12 - Step 'CSetupStep' (143) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:13 - Setting MsgStoreRes relative path to: MessageStores\Exchange2k\MsgStoreRes (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1669)

2003-01-27T13:38:13 - Step:CEx2kSelectExchange [IDD_MAILSTORE_INFO] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 388)

2003-01-27T13:38:13 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:13 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:13 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesExchange2k.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:13 - System Test: Finds the name of the server (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:13 - System Test: Test the Exchange 2K version (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:16 - System Test: Verify Exchange System Manager is installed (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:16 - System Test: Check MAPISVC.INF file (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:16 - System Test: Verify schema extensions are present (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:17 - System Test: Verify the Local System is a member of the Exchange Domain Servers group (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:18 - Syscheck(TestSuitesExchange2k.xml.xml) returned 0. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ChooseConfig.cpp 206)

2003-01-27T13:38:18 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:18 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:18 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesFullAccessExchange2K.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:18 - System Test: Get Microsoft Exchange configuration DN (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:18 - System Test: Check for Microsoft Exchange 2000 Full Administrator rights (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:20 - Syscheck(TestSuitesFullAccessExchange2K.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ChooseConfig.cpp 232)

2003-01-27T13:38:20 - Enumerating Exchange Servers (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 252)

2003-01-27T13:38:20 - Enumerating mail stores on Exchange Server: (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 327)

2003-01-27T13:38:20 - Step 'CSetupStep' (109) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:21 - Original mailbox store: CN=Mailbox Store (ICS_UNITY),CN=First Storage Group,CN=InformationStore,CN=ICS_UNITY,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=TransnetDemo,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=unity,DC=com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 195)

2003-01-27T13:38:21 - Selected mailbox store: CN=Mailbox Store (ICS_UNITY),CN=First Storage Group,CN=InformationStore,CN=ICS_UNITY,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=TransnetDemo,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=unity,DC=com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 196)

2003-01-27T13:38:21 - Successfully set AV_DIR_CONNECTOR_DEFAULT_MAILBOX_STORE to CN=Mailbox Store (ICS_UNITY),CN=First Storage Group,CN=InformationStore,CN=ICS_UNITY,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=TransnetDemo,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=unity,DC=com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 776)

2003-01-27T13:38:21 - Original Exchange server: ICS_UNITY (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 209)

2003-01-27T13:38:21 - Selected Exchange server: ICS_UNITY (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 210)

2003-01-27T13:38:21 - Step:CEx2kSelectContainers [IDD_MSGSTRWORK] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 400)

2003-01-27T13:38:21 - Previously selected default domain is: unity.com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 352)

2003-01-27T13:38:21 - New user container for default domain is: CN=Users,DC=unity,DC=com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 365)

2003-01-27T13:38:21 - New DL container for default domain is: CN=Users,DC=unity,DC=com (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 379)

2003-01-27T13:38:22 - Step 'CSetupStep' (110) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:22 - Successfully added domain unity.com to AvDSAD configuration (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 147)

2003-01-27T13:38:22 - Successfully set AV_DIR_CONNECTOR_DEFAULT_DOMAIN to unity.com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 172)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_NEWMAILUSER_ROOT to CN=Users,DC=unity,DC=com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 173)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_MAILUSER_SEARCH_ROOT to CN=Users,DC=unity,DC=com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 174)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_NEWDISTLIST_ROOT to CN=Users,DC=unity,DC=com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 175)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_DISTLIST_SEARCH_ROOT to CN=Users,DC=unity,DC=com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 176)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_LOCATION_DOMAIN to unity.com. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 177)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_DEFAULT_NEWDISTLIST_ROOT to cn=Users. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 178)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_DEFAULT_DISTLIST_SEARCH_ROOT to cn=Users. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 179)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_DEFAULT_NEWMAILUSER_ROOT to cn=Users. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 180)

2003-01-27T13:38:23 - Successfully set AV_DIR_CONNECTOR_DEFAULT_MAILUSER_SEARCH_ROOT to cn=Users. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 181)

2003-01-27T13:38:23 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:23 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:23 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcAcct.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:23 - System Test: Verify the current user is a local domain administrator (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:23 - System Test: Check for Log On as a Service privilege (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:23 - System Test: Checks for specific rights (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:23 - Syscheck(TestSuitesSvcAcct.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 244)

2003-01-27T13:38:23 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:23 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:23 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcUserCreate.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:23 - System Test: Check for permissions to create users in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:24 - System Test: Check for permission to list contents on user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:24 - System Test: Check for permission to read properties of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:25 - System Test: Check for permission to write properties of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:25 - System Test: Check for permission to change user passwords in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:26 - System Test: Check for permission to reset user passwords in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:26 - System Test: Check for permission to read security data of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:27 - System Test: Check for permission to modify security data of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:27 - System Test: Check for permissions to create contacts in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:27 - System Test: Check for permission to list contents on contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:28 - System Test: Check for permission to read properties of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:28 - System Test: Check for permission to write properties of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:29 - System Test: Check for permission to read security data of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:29 - System Test: Check for permission to modify security data of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:30 - Syscheck(TestSuitesSvcUserCreate.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 257)

2003-01-27T13:38:30 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:30 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:30 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcGroupAccess.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:30 - System Test: Check for permissions to create groups in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:30 - System Test: Check for permission to list contents on group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:30 - System Test: Check for permission to read properties of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:31 - System Test: Check for permission to write properties of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:31 - System Test: Check for permission to read security data of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:32 - System Test: Check for permission to modify security data of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:32 - Syscheck(TestSuitesSvcGroupAccess.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 271)

2003-01-27T13:38:32 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:32 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:32 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcDomainAccess.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:32 - System Test: Checks for specific permissions on a container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:33 - System Test: Checks for specific permissions on a container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:33 - Syscheck(TestSuitesSvcDomainCreate.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 286)

2003-01-27T13:38:33 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:33 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:33 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcUnityOUCreate.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:33 - System Test: Check for full control on ciscoEcsbuUMLocation objects in Unity Locations OU or container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:34 - System Test: Check for full control on ciscoEcsbuUMLocation objects in Unity Locations OU or container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:34 - Syscheck(TestSuitesSvcUnityOUCreate.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kSelectContainers.cpp 308)

2003-01-27T13:38:34 - Step:CGetAdminAccountStep [IDD_GETADMINACCOUNT] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 405)

2003-01-27T13:38:34 - Step 'CSetupStep' (123) modeless: 16 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:38:50 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:38:50 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:38:50 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesAdminAcct.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:38:50 - System Test: Gets the impersonation token. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:38:50 - Syscheck(TestSuitesAdminAcct.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetAdminAccount.cpp 339)

2003-01-27T13:38:50 - Step:CEx2kWorkStep [IDD_MSGSTRWORK] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 437)

2003-01-27T13:38:52 - AvCsTrayStatus NOT Running (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 461)

2003-01-27T13:38:52 - Stopping AvMsgStoreMonitorSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:38:52 - Stopping AvDSGlobalCatalog... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:38:54 - Stopping AvRepDirSvrSvc... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:02 - Stopping AvDirChangeWriter... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:05 - Stopping AvGaenSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:09 - Stopping AvDSAD... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:12 - Stopping AvTtsSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:14 - Stopping AvUMRSyncSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:18 - Stopping AvCsMgr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:18 - Stopping AvCsGateway... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:39:18 - Install mode = Install. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 155)

2003-01-27T13:39:18 - (Un)Registering the ordered COMS. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 169)

2003-01-27T13:39:18 - Registering OrderedComs. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 516)

2003-01-27T13:39:18 - (Un)Registered component: D:\CommServer\OrderedComs\AvMalExSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:23 - (Un)Registered component: D:\CommServer\OrderedComs\AvDohSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:24 - (Un)Registered component: D:\CommServer\OrderedComs\AvImportSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:24 - (Un)Registered component: D:\CommServer\OrderedComs\AvDohPsSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:24 - (Un)Registered component: D:\CommServer\OrderedComs\AvMemoryPropertySetSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:24 - (Un)Registered component: D:\CommServer\OrderedComs\AvRegistryPropertySetSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:25 - (Un)Registered component: D:\CommServer\OrderedComs\AvPropertySetPsSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:25 - (Un)Registered component: D:\CommServer\OrderedComs\AvSaLocaleInfoSvr.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:26 - (Un)Registered component: D:\CommServer\OrderedComs\AvSaDbConn.dll. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 505)

2003-01-27T13:39:26 - (Un)Registering any mail store specific components. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 178)

2003-01-27T13:39:26 - Registering mail store dependant components. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 538)

2003-01-27T13:39:26 - Configuring the Services. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 187)

2003-01-27T13:39:27 - Configured AvDSAD service successfully. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kWork.cpp 236)

2003-01-27T13:39:28 - Configured AvDSGlobalCatalog service successfully. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kWork.cpp 252)

2003-01-27T13:39:28 - Configured AvDirChangeWriter service successfully. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kWork.cpp 268)

2003-01-27T13:39:28 - ConfigureAppId failed to put_ExeName SqlServerAgent []. Error . (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1943)

2003-01-27T13:39:28 - ConfigureAppId failed to AllowDomainAndName SqlServerAgent []. Error . (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1964)

2003-01-27T13:39:28 - Configured SqlServerAgent service successfully. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\Ex2kWork.cpp 282)

2003-01-27T13:39:28 - Configuring the registry to use with MailStore. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 197)

2003-01-27T13:39:28 - Configuring general registry settings. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 207)

2003-01-27T13:39:28 - Modify the installers account. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 216)

2003-01-27T13:39:34 - Modifing Unity ShortCuts. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 226)

2003-01-27T13:39:34 - Adding the Import Shortcut. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 862)

2003-01-27T13:39:38 - Step 'CSetupStep' (1539) modeless: 47906 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:39:38 - Step:CRunSyncStep [IDD_RUNSYNC] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 459)

2003-01-27T13:39:38 - Syncronizing the SQL database. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\RunSync.cpp 102)

2003-01-27T13:39:38 - SyncCommit Loop = 1 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\RunSync.cpp 184)

2003-01-27T13:40:20 - RunDbSync returned:0x0 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\RunSync.cpp 202)

2003-01-27T13:40:20 - Step 'CProgressStep' (18002) modeless: 42656 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:40:20 - Step:CGetSACapabilityStep [IDD_MSGSTRWORK] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 465)

2003-01-27T13:40:20 - Step 'CSetupStep' (127) modeless: 0 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:41:09 - Set SystemParameters\1.0\DisableNewExchSub to 0 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetSACapability.cpp 137)

2003-01-27T13:41:09 - Step:CGetServiceAccountStep [IDD_GETSERVICEACCOUNT] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 470)

2003-01-27T13:41:09 - Step 'CSetupStep' (118) modeless: 31 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:41:10 - ...Password was validated (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 548)

2003-01-27T13:41:10 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:10 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:10 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcAcct.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:11 - System Test: Verify the current user is a local domain administrator (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:11 - System Test: Check for Log On as a Service privilege (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:11 - System Test: Checks for specific rights (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:11 - Syscheck(TestSuitesSvcAcct.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 395)

2003-01-27T13:41:11 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:11 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:11 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcUserCreate.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:11 - System Test: Check for permissions to create users in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:11 - System Test: Check for permission to list contents on user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:11 - System Test: Check for permission to read properties of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:12 - System Test: Check for permission to write properties of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:12 - System Test: Check for permission to change user passwords in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:13 - System Test: Check for permission to reset user passwords in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:13 - System Test: Check for permission to read security data of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:14 - System Test: Check for permission to modify security data of user objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:15 - System Test: Check for permissions to create contacts in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:15 - System Test: Check for permission to list contents on contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:16 - System Test: Check for permission to read properties of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:16 - System Test: Check for permission to write properties of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:16 - System Test: Check for permission to read security data of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:17 - System Test: Check for permission to modify security data of contact objects in selected users container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:17 - Syscheck(TestSuitesSvcUserCreate.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 414)

2003-01-27T13:41:17 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:17 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:17 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcGroupAccess.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:17 - System Test: Check for permissions to create groups in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:18 - System Test: Check for permission to list contents on group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:18 - System Test: Check for permission to read properties of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:18 - System Test: Check for permission to write properties of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:19 - System Test: Check for permission to read security data of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:19 - System Test: Check for permission to modify security data of group objects in selected groups container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:20 - Syscheck(TestSuitesSvcAcct.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 435)

2003-01-27T13:41:20 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:20 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:20 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcDomainAccess.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:20 - System Test: Checks for specific permissions on a container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:20 - System Test: Checks for specific permissions on a container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:20 - Syscheck(TestSuitesSvcDomainAccess.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 450)

2003-01-27T13:41:20 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:20 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:20 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesSvcUnityOUAccess.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:20 - System Test: Check for full control on ciscoEcsbuUMLocation objects in Unity Locations OU or container (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:21 - Syscheck(TestSuitesSvcUnityOUAccess.xml) returned 1. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 463)

2003-01-27T13:41:21 - Starting SysCheck... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1218)

2003-01-27T13:41:21 - ...loading D:\CommServer\SysCheck\AvXMLTestsSvr.dll (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1228)

2003-01-27T13:41:21 - ...loading TestSuite: D:\CommServer\SysCheck\ENU\ConfigurationSetup\TestSuitesFullAccessExchange2k.xml (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1268)

2003-01-27T13:41:21 - System Test: Get Microsoft Exchange configuration DN (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:21 - System Test: Check for Microsoft Exchange 2000 Full Administrator rights (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1302)

2003-01-27T13:41:21 - Syscheck(TestSuitesFullAccessExchange2k.xml.xml) returned 0. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\GetServiceAccount.cpp 480)

2003-01-27T13:41:21 - Step:CPostWorkStep [IDD_POSTWORK] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 477)

2003-01-27T13:41:21 - Install mode = Install. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 143)

2003-01-27T13:41:21 - AvCsTrayStatus NOT Running (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 461)

2003-01-27T13:41:21 - Stopping AvMsgStoreMonitorSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:21 - Stopping AvDSGlobalCatalog... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:23 - Stopping AvRepDirSvrSvc... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:23 - Stopping AvDirChangeWriter... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:23 - Stopping AvGaenSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:23 - Stopping AvDSAD... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:25 - Stopping AvTtsSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:25 - Stopping AvUMRSyncSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:25 - Stopping AvCsMgr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:25 - Stopping AvCsGateway... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\generalstore.cpp 625)

2003-01-27T13:41:25 - Configuring the Services. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 179)

2003-01-27T13:41:25 - Configured AvMsgStoreMonitorSvr service successfully. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 491)

2003-01-27T13:41:25 - OpenService AvCsGateway, failed: 1060 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1882)

2003-01-27T13:41:25 - ERROR: Failure encountered while attempting to set the AvCsGateway service to auto start. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 511)

2003-01-27T13:41:25 - Starting Services. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 220)

2003-01-27T13:41:25 - Starting AvCsGateway... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:41:25 - Could not start service. AvCsGateway is not installed. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 329)

2003-01-27T13:41:25 - Starting AvCsMgr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:38 - Could not start service AvCsMgr with in 120 seconds. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 335)

2003-01-27T13:44:38 - Starting AvUMRSyncSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:40 - Starting AvTtsSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:42 - Starting AvDSAD... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:46 - Starting AvGaenSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:48 - Starting AvDirChangeWriter... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:51 - Starting AvRepDirSvrSvc... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:56 - Starting AvDSGlobalCatalog... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:44:59 - Starting AvMsgStoreMonitorSvr... (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 301)

2003-01-27T13:48:11 - Could not start service AvMsgStoreMonitorSvr with in 120 seconds. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 335)

2003-01-27T13:48:11 - ERROR: Failed to start one or more services. (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\PostWork.cpp 228)

2003-01-27T13:48:11 - Step:CFailedStep [IDD_FAILED] (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 495)

2003-01-27T13:48:11 - Step 'CSetupStep' (1536) modeless: 409375 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

2003-01-27T13:48:11 - Step 'CSetupStep' (120) modeless: 15 milliseconds (e:\views\Unity3.1.4.41\un_Setup\SetupEngine2\IWLib\src\step.cpp 910)

New Member

Re: Unity 3.1(5) wont start

r

Cisco Employee

Re: Unity 3.1(5) wont start

"I got unity to start but as soon as the box was rebooted the AvCsMgr service will not start."

That's actually what I would expect since the AvCsGateway's dependency on SQL isn't correctly set.

"I tried manually starting it but it fails."

I wouldn't necessarily expect that. What are the error messages in the event log that show up when this happens?

"I already tried reinstalling yesterday with the upgrade option and that still didnt register the AvCsGateway service"

Yeah, this is really strange because the tempu.log shows that when it tried to configure that service it an error back that said the service wasn't installed. The log shows this...

2003-01-27T13:41:25 - OpenService AvCsGateway, failed: 1060 (e:\views\Unity3.1.4.41\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 1882)

"1060" is a Win32 error code that means "The specified service does not exist as an installed service."

If we can find out why Unity won't start manaully after the system reboots, all we'll have to do is manually configure the dependencies for the AvCsGateway. But I have to say, this issue is getting pretty close to a TAC call.

New Member

Re: Unity 3.1(5) wont start

well, I was able to get Unity running after another reboot. Now I am just having connection problems with my call manager. Unity is actually calling phones. I have to check where the error is. This is only for a demo system so I am going to blow the box away and try again. Thanks for all your help.

Cisco Employee

Re: Unity 3.1(5) wont start

If Unity is calling phones it's probably becuase the incorrect switch file has been loaded. Rather than re-installing, you could check which switch it's configured for on the SA switch page.

New Member

Re: Unity 3.1(5) wont start

I looked in there. THe witch type is set to defaults and I dont see Cisco as an option. The IP switch type is set to Cisco Call Manager. Is there a way to get the regular switch type to recognize Call Manager?

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