Re: Unity 3.1 - cant dial ext. number on call handler greeting
You might have better luck in the Unified Communications forum, but here's something you can check into...
For that call handler, in the caller input options, make sure that it's set to "attempt transfer" to the call handler in question (the operator call handler, I presume). For that call handler in question, check to see which transfer rule is enabled. By default the "alternate" transfer rule is enabled and that rule will not actually transfer, but will go to the greeting instead.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...