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New Member

Unity 3.1 crashed by customer at message playback.

if one of our customers presses keypad digit 4 or 6 during either saved message playback or new message playback, our unity box crashes. other customers dialling into their messages just get ringing....this is all very repeatable . the only solution seems to be to restart the box.

i'm told that key 4 is slow playback and 6 is fast ?

the question is are there any settings that we can change to remove the customer option?

2 REPLIES
Gold

Re: Unity 3.1 crashed by customer at message playback.

What version of Unity is this? You are probably seeing CSCdw88890. If so, you should upgrade to 3.1(5).

Keith

New Member

Re: Unity 3.1 crashed by customer at message playback.

Yes, having just raised the TAC case i've just found the field notice with that advice!

many thanks

chris

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