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183
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Unity 3.1 crashed by customer at message playback.

chris_b
Level 1
Level 1

if one of our customers presses keypad digit 4 or 6 during either saved message playback or new message playback, our unity box crashes. other customers dialling into their messages just get ringing....this is all very repeatable . the only solution seems to be to restart the box.

i'm told that key 4 is slow playback and 6 is fast ?

the question is are there any settings that we can change to remove the customer option?

2 Replies 2

kechambe
Level 7
Level 7

What version of Unity is this? You are probably seeing CSCdw88890. If so, you should upgrade to 3.1(5).

Keith

Yes, having just raised the TAC case i've just found the field notice with that advice!

many thanks

chris