AMIS is setup to communicate with an Octel Voicemail system and was working both way(inbound and outbound) for quite some time. However, All of a sudden AMIS Inbound is no longer functioning properly. AMIS messages are coming into the Unity server but are all stuck in the Exchange 2000 Connector under the MTS-OUT folder. The status of that is "Queued".<br><br>1) I had already uninstalled and reinstalled the Exchange Connector. It yielded the SAME result. I ran out of options on what I can do here. PLease assist.<br><br>Systems Engineer
Did you happen to install the hot fix for 3.1(3) for the priority flag being cleared? There was an issue with that patch where the AMIS messages inbound were not being handled correctly. The DOH folks have a fix they've been testing, hopefully it'll be available this week for download.
If not, there's another issue at play here... you'll want to open a TAC case and get it worked from that angle.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...