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Unity 3.15 Enabling/Disabling Message Notification

We have several users who are using the message notification feature to be notified of new messages via their cell phones. I have created this under PHONE2 choice with their numbers and to be notified of only urgent messages. Occasionally after being notified of a new messages via unity by it calling their cell phone they disable the notifications. Is there any way for them to go into their mailbox and re-enable it, or is this only done by the system admin?

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Cisco Employee

Re: Unity 3.15 Enabling/Disabling Message Notification

They can do this via the web interface for end users (PCA in Unity 4.x, the AA in earlier versions of Unity). From over the phone they can only get at the home phone, work phone, pager phone and spare phone devices, the rest of the devices must be edited via the PCA/AA interfaces or through the SA by an admin type.

1 REPLY
Cisco Employee

Re: Unity 3.15 Enabling/Disabling Message Notification

They can do this via the web interface for end users (PCA in Unity 4.x, the AA in earlier versions of Unity). From over the phone they can only get at the home phone, work phone, pager phone and spare phone devices, the rest of the devices must be edited via the PCA/AA interfaces or through the SA by an admin type.

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