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Unity 31.1 TSP Port Lockup

The unity install all works fine and without any errors, and then unity wont take call’s .<br><br> <br><br>What happens is you place a call from an ip or analogue phone , you hare ringing once and then the call is dropped.<br><br>Port monitor show’s no call. Unity is running with G729 , TSP 3.04. , call manager 3.1, unity has 16 ports. The full network is G729<br><br> <br><br>No other apps are running in the system . win2k server, exchange 2k , all service pack’s are applied.<br><br> <br><br>If I stop and start unity, it all works for a while and then wont take call’s.<br><br><br><br>

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Anonymous
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Re: Unity 31.1 TSP Port Lockup

Are there any errors in the event log? When it stops taking calls, what does the caller hear? Reorder? Ring-no-answer? How are they calling from an analog phone? Is the Unity server doing a dual-switch integration, or is the analog phone off of a GW port?

Steve Olivier
Software Engineer
Cisco Systems

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