I just configure AMIS on a Labs server . I added an AMIS Susbcriber . When I tried to leave a message to that particular susbcriber .. i receive the error message :
46733,#2003-03-26 15:33:11#,#2003-03-26 15:33:11#,"CiscoUnity_PHGreeting","Error ","Error",153,"","UNITY","The Unity mailbox for the recipient with alias - ALIASNAME for outside caller messages is not availble. Possible reasons could be that the mailbox was deleted, or is this is a Exchange 2K implementation, the RUS service is not running late or is not scheduled right.Technical details - The smtpaddress field in the gloabal subscriber view for the subscriber is either blank or NULL. 0x80004005 ",""
Looking at the "Contact" object for the AMIS Subscriber in Exchange Admin dont show any SMTP address associate with that user . Should it be associated with UAmis_SERVERNAME mailbox .. to get UNITY to take the message ?
I read on the error on www.ciscounitysupport.com .... that's not really helpfull since the "added comments" are talking about LOtus Domino related error .
That event log error is mentioned in this defect: CSCdx08725 - Outside callers lose messages left to newly-created subscribers
If that's what you hit, then all you have to do is wait a few minutes before leaving messages for the newly created subscriber. This is true for AMIS subscribers and "regular" Unity subscribers. For the AMIS subscribers, it takes Unity and Exchange a couple of minutes to populate the extension address in the custom recipient.
I see you provided version info in your first message, nevermind :-). I mislead you earlier. In addition to extension addresses, AMIS subscribers do get an SMTP and x.400 address. They're generated by Exchange, not Unity, based on the target address that is set (i.e. the AMIS address). They may take a bit to show up.
I ran some queries and asked some folks. These Voice Connector event log errors aren't ringing any bells. Someone thought that if you've got an ADC/CA (Active Directory Connector) installed somewhere, that might result in the behavior if the Voice Connector is working and you're just seeing this message once.
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the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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