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New Member

UNITY 4.0.1 upgrade to 4.0.4 - Web/SA failed to initialize

Hi,

I got a customer, who try to upgrade is UNITY 4.0.1 to 4.0.3 this week-end.

He installed 3 times is UNITY 4.0.3. And still have the following error when trying to open @any@ page under http://UNITY/web

There is the error :

-----------------------------------

Unrecognized error

hr=0x80040154

From: global.asa -- Initialize()

Please see your system administrator for more details.

------------------------------------

3 REPLIES

Re: UNITY 4.0.1 upgrade to 4.0.4 - Web/SA failed to initialize

Hi there -

Here is the link to an existing forum post you may be interested in following, although it does not address the solution yet. I did not have your particular error when I did my upgrade - just slowness of the SA website which corrected following a restart of the IIS and dependent services. http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.eeaac06

Regards,

Ginger

New Member

Re: UNITY 4.0.1 upgrade to 4.0.4 - Web/SA failed to initialize

Mar 1, 2004, 11:57am PST

Hi,

I got a customer who hit the same error today .

I solve the problem by re-executing the Message Store Configuration Wizard, who was not correclty configured in the registry (Was still using the old Ex55, while it should be configured for the new Exchange 2003.).

Notice that the "SERVERNAME_UNITY" account must be moved manually to the Exchange 2003 where you are goind to connected UNITY First .

Martin

New Member

Re: UNITY 4.0.1 upgrade to 4.0.4 - Web/SA failed to initialize

Hi..

We re-run the Unity 4.0.3 Setup tonigh.

It Appear that .. when the Setup phase is about to Configure The Message Store... Message Store Configuration Setup end .. without accomplish all step and no Error Message is displayed.

Martin

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