If a primary Unity server has failed, and the backup is in operation, do VMO users who play back messages via their phone have to edit the IP address/name of the Unity server (to use to play back message) to be the backup or can you enter both primary and backup somehow.
I am refering here to the Options box on the playback controls that have two fields - ext number and Unity server
yes, they'll have to change the name of the server they're connecting to in a failover situation if they're using the phone for TRAP. This is covered in the list of tasks that needs to be done during failover/failback in the failover guide for 4.0(x) which can be found here:
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