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Unity 4.02 & Exchange 5.5

dagraham
Level 1
Level 1

I have upgraded a Unity 2.36.135 server to Unity 4.02 unifed messaging. I have three mail boxes that say the home server is Unity. The Exchange 5.5 server is on a nother server. The users that show the Unity server as the home server are unable to delete messages. What can I do?

2 Replies 2

oliviers
Cisco Employee
Cisco Employee

If you're familiar with running SQL scripts, you can try running these two in QueryAnalyzer:

1.

use unitydb

update subscriber set objectchangedid = 0

2.

use unitydb

update mailboxstore set objectchangedid = 0

After that, go to \CommServer\Techtools\Dohproptest.exe (it'll ask for a password, but you don't need it), click on the button that says something like "55 monitor", it should be in the bottom right hand portion. That will bring up another dialog box. From there, click "Total Resync".

See if that does the trick.

What is this command going to do?