Just wondering if anyone has done an integration of Unity with PIMGs with an InterTel phone system. We are having some issues that I have questions about but will save details unless someone thinks they can help (DTMF, MWI and Caller ID are the biggest issues). Thanks!
You can log into the PIMG and check the log files and see what is being sent to/from Intertel. You can also setup the call viewer in Unity and check to see what is being sent. if no digits are coming through, something on the intertel is not sending the digits. You will basically just get the default call handler greeting everytime.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...