I have Unity using its own AD domain, I configured Callmanager to pull its users from that same AD domain. Everything works great except for one thing. When I create a user in Unity, Unity does not populate the Phone number field in AD. It is this field that callmanager pulls from for its corporate directory. There fore I have to open the ad tool and manually add the phone extension to the phone number field before a name will show up in the callmanager phone directory. Does any one know of a work arround for this. I am using Unity 3.12<br><br><br>
The CM and Unity folks used their own schema extensions in AD... there's an effort afoot to synch them up so all Cisco products that use the AD can share some common information but that hasn't come to fruition at this point. Currently there is no easy work around for this. Lame, I know.
I was thinking of having the customer applications team jump on a tool that would synch a few properties into selected fields in AD inbound/outbound to help patch this problem but the work queue is pretty big right now so I'm not sure how long until we can circle back around on this one.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...