I have CiscoManager 3.0.3b. I have several questions:<br><br>1. When I integrate Unity 2.4 with my Call Manager 3.0.3b, should I choose "CallManager 3.01x or higher" and license type TAPI? Or should I choose "CallManager 2.4" so the integration type in license shows "none"?<br><br>2. Does Unity talk with CallManager by using TAPI or Skinny?<br><br>Thanks.<br><br>
Yes, Unity 2.4.0 will want to see "none" in the integration type on the key for the integration with CM to work properly.
When you upgrade to Unity 2.4.5 you will need to update the key to be "TAPI". Our sales support folks will send you an in-field update code which should upgrade your key to say "TAPI" for the integration type.
Jeff, Please help me with this Key thing. I have call AV, I have called Cisco, I have called our AV reseller, and no one knows anything about a KEY upgrade. We currently have a serial intergration and need to add TAPI for a dual Int. Can you give me a part number, persons name, anything ?????
eh? Who did you talk to here at AV? In field key upgrades are a pretty standard thing around here... production kicks them out every day. If a site wants to add more seats to a license or up the number of ports, change their integration etc... they need to upgrade their key. We don't mail out keys unless we have to, so we send out character strings of update codes fairly regularly.
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If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
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