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Unity answering problems

How can I make Unity not answer so quickly? (2 rings) I am looking for something like 4 or more rings. I am using CM 3.08 and Unity 2.4.6.135. Most of the time users cannot get to their phones in time to answer unless they are sitting right by the phone.<br><br>

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Re: Unity answering problems

You can adjust the amount of time CallManger waits before it does a Call Forward No Answer (CFNA) with the 'Forward No Answer Timeout' service parameter. The value is in seconds.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

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