Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

unity - can not hear prompts

unity seems to be working but I cannot hear the prompts , on the port status monitor unity is picking up the call and sending the prompts, but I can not hear them. Where do I need to start?

Thanks

1 REPLY
Silver

Re: unity - can not hear prompts

I think you should treat it as one-way voice. Probably you have some routing problems (try placing the phone in the same vlan on the same switch as unity and see if it's working ) or your dual NIC isn't configured properly...Just some thoughts.

106
Views
0
Helpful
1
Replies
CreatePlease to create content