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New Member

Unity can't create Exchange mailbox

We have an installed system that is functioning except<br>that the Unity server fails in creating an exchange<br>mailbox. A new user gets created in AD, and that<br>user is listed as on our server - but no Exchange mailbox<br>is creates (so Unity can't save messages)<br><br>We have another Unity system right beside it, we have<br>checked to make sure that the installation account has<br>the rights to log in as a service and act as part of<br>the operating system - any other rights we should check?<br><br>

4 REPLIES
Anonymous
N/A

Re: Unity can't create Exchange mailbox

sounds like maybe the service account doesn't have rights in Exchange. Verify that the Unity service account has
"Exchange Full Administrator" rights on the E2K server.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: Unity can't create Exchange mailbox

Oddly enough the issue is not that the mailboxes
don't get created in Exchange - just that it takes
about an hour to create them (the box has tons of
resources - that is not the issue).

TAC is going to try to get Microsoft involved to find
out why this might be happening.

New Member

Re: Unity can't create Exchange mailbox

It was my understanding of Exch2k that you cant actually see the mailbox until the user access's it the first time and then the mailbox is created in the Exchange System Admin

Amy Jones
Senior Systems Analyst
AAC Associates
703-918-6394

Anonymous
N/A

Re: Unity can't create Exchange mailbox

The mailboxes take an hour to get created - we
can't even leave a message until it gets created.
I know it won't show up in the Exch Mgt screen
until we leave a message - but any attempt to leave
a message fails for about an hour.

We have too many problems....we are going to rebuild
the second Unity server as a member of the domain of
the first server.

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