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New Member

Unity cannot find subscriber names in Active directory.

Unity cannot find subscriber names in Active directory.

3 REPLIES
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Re: Unity cannot find subscriber names in Active directory.

Can you please explain the scenario where you are trying to have Unity find subscriber in AD?

Thanks,

Keith

New Member

Re: Unity cannot find subscriber names in Active directory.

Hi,

I have list of 100 users in Active directory with exchange mailbox.

Now i was trying to import this users from SA

But when i click on import users from exchange and then click find.

it gives me only two or three users only.

Why is it not showing me the other users.

I am running Unity 4.0(2). win 2000 and exch 2000

Regards

M

Cisco Employee

Re: Unity cannot find subscriber names in Active directory.

Were these users subscribers in the past (i.e. on a box you removed from the system)? If so, they may still be "stamped" as subscribers and Unity wont allow them to be imported as a result.

If you open Global Subscriber Manager (which you'll find in the Administration section of the Tools Depot on your desktop) and select to import, it should show you all the users when you navigate to the correct AD container - if the user's you are trying to import are already "stamped" as subhscribers, it'll give you the option of cleaning the custom properties off of them so you can import them again if you need to.

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