Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Hi team,

 

I have upgrade my RAM from 2GB to 4GB for MCS-7825-I4-V01. There was 7.1 unity is installed on that. Now we want to install the unity connection 8.5 on same sever. We have tried to installed but installation get halt by the message "" hardware is not supported""'.

 

Kindly advise on this.

I haev 4GB RAM plus 250GB two Harddisk. I have attached my Logs.

8 REPLIES
Cisco Employee

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Here is a link to the Cisco Unity Connection 8.x Supported Platforms List. I don't see that model on there.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html

Regards,

Jesse

New Member

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Not sure I understand this post - the 7825-I4 isn't currently shipping anymore, but it's still supported for use w/ Unity Connection 8.x - same link:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html#wp786301

?

Cisco Employee

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Yes, there are some 7825-I4 versions listed, 7825-I4-V01 is not one of them. Different versions have nuances such as drivers that are not supported in some versions of software.

Regards,

Jesse

New Member

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Hi All,

Thanks for your reply, actually this server is supported even with 2GB RAM, actually issue was with RAID configuration. I have delete the RAID configuration, now I am able to install the unity conn 8.5 on 7825I4 server.

New Member

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

I do the same model and same symptom. I have disabled the RAID configuration.

Wanna to know what you mean delete the RAID?

But after installation. I find the installation is hang in installing 21 of 21 items.

after waiting a long time, it prompted us 90 minutes count down ...

when the timer expired, it automatically reboot and we final get "hardware configuration error"...

Please help....

New Member

Unity connection 8.5 installation on MCS 7825-I4 with 4GB

I had completely removed the RAID configuration then after that installation went smooth.

New Member

Re: Unity connection 8.5 installation on MCS 7825-I4 with 4GB

Many thanks for replies really.

I removed the RAID to be 2 set of standalone hard disk. Is it the way you do?

Danny Sze

Wharf T&T Limited

M: dannysze@wharftt.com

T: 2112 2907 / M: 6086 7385

Go Green, Think Before You Print

"Sent via CSL BlackBerry."

New Member

This discussion has been

This discussion has been modified to comply to the CSC terms of use conditions.

 
1241
Views
0
Helpful
8
Replies
CreatePlease to create content