Unity Connection License

[amansoi_5]

Hi All,

I have a query regarding Cisco Unity Connection License. In Unity Connection ,when I run License file it shows Unity Inbox Users value as 25 , used as 0 while unused is 25. Voice ports as 16 , used as 16 and unused as 0.Lastly,Users with Voice mail value as 100,used as 10 and unused as 90.

What I understand is that 16 voice ports can be simultaneously used for retrieving/sending voice mail messages and 10 users have been configured for voice mail boxes out of available license for 100 users.

What exactly Unity Inbox users does?

Pls. let us know.

I am attaching snapshot..

regds,aman

[Rob Huffman · Accepted solution]

Hi Aman,

The Unity Inbox gives "Advanced" users access to their VM's via a Web GUI interface as well as normal access via the Phone TUI :)

The Cisco Personal Communications Assistant (PCA) is installed on the Cisco Unity Connection server during installation. It is a website that provides users with access to the Cisco Unity web tools, which allow users to manage messages and personal preferences in Connection. The web tools available in the Cisco PCA include:

•Cisco Unity Assistant

•Cisco Unity Inbox

•Cisco Unity Personal Call Transfer Rules.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_setup/guide/7xcucus010.html

About the Cisco Unity Inbox Web Tool

The Cisco Unity Inbox web tool contains voice messages and any message receipts you receive.

By clicking the applicable icon on each Cisco Unity Inbox page, you can sort and delete the messages on the page, and compose and listen to a voice message. You use the Media Master to play and record messages.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/inbox/7xcucuginbox010.html

Hope this helps!

Rob

[amansoi_5]

Hi Rob,

Thanks a lot. The URLs attached are a good source of learning and give a lot of clarity.

regds,

aman

[Rob Huffman]

Hi Aman,

You are most welcome my friend! Glad to be of some assistance here.

Cheers!

Rob