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New Member

unity connection

User wanted to access their Voice Messages store on  Cisco Unity Connection.

We have provide them one solution where user can open the link http://xxxxx/inbox ; link and put the extension number & password to see their Voice Message.

But this solution is working fine within the Network but not with the outside network . To access the above path from outside of LAN, Security Certificate is required.

We have upload  Wildcard.pfx on Cisco Unity connection  under OS administrator but unfortunate file is not been uploading .

Please help us to resolve this problem.


  • Other Collaboration Voice and Video Subjects

Wildcards are not supported

Wildcards are not supported with the Cisco voice products. Cant you use Single inbox functionality to achieve this rather than opening Unity to the outside world?

Please rate useful posts.
New Member

 tried with single inbox ,


tried with single inbox , issue is when mail sent to outside world security team has blocked .wav file extensions , if they unblock also is it possible to change the content of mail which unity sends . or is there any other way to check voice mails from outside world .

Cisco Employee

You could simply set a DN

You could simply set a DN they could dial externally, and sign into their mailbox.



if this helps, please rate
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