Just to add to Rob's I found that octel serenade differ in Key Mappings over the years. Cisco's Keymap for Octel Serenade may not be the same as the Serenade system you are replacing. Apparently Octel made two different key map versions and Cisco picked the last revision to the key map. So if you present the key mapping "S" to the client and they say it's wrong, it's because they may have an old version of Serenade.
I basically go in and print out the "S" mapping and let the customer fill in the blanks of what they want to change and how. Then I update the key map and they can test it.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...