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Unity disk space problem

on a unified system we've got two mirrored 9gb drives that are split as 2 logical drives c drive(2gb) and an e drive(7gb).<br>Unfortunetly Unity's been installed on the c drive and we are now running out of disk space(we initially had 700mb free but since adding users we've got about 165mb free).<br>Is there anything we can do in either Unity, exchange or NT4 that will allow us to make more space available on the c drive. WE thought about deleting the e drive and then merge the free space into the ntfs c drive but we noticed that the E drive had an exchsrvr folder in it that had dsadata and mdbdata folders in it.<br>The temp folder on C is taking up about 45 mb can it be cleared?<br>My exchange server stores and have been installed on a seperate F drive(hardly used as the messages are are being transferred to the customers home exchange servers).<br><br>


Re: Unity disk space problem

Well… there’s a few things on both the Exchange and Unity side you can move off the C drive that might free up some space for you.

You can run the Exchange optimizer and move some of the logging and directory service information off (sounds like you have the message store stuff moved off already). In particular the Information store logs, Directory Service and Directory Service logs can chew up some space and you can move them to E.

On the Unity side of the house you have greeting files and logs for diagnostics and greeting files.

All the logging for reports and diagnostic are, by default, in the \commserver\logs directory. This can be moved with a registry setting change. You can use my registry edit tool off the “general tools” page on AnswerMonkey or go to HKLM\SOFTWARE\Active Voice\AVLogMgr\1.0 and change the “Output Path” key to point to a different drive/directory. This shouldn’t be chewing up too much space unless you have diags turned on or you’ve cranked up the “life time” for logs from the default of 7 days but it can’t hurt.

Greeting files for all subscribers and call handlers, on the other hand, can really add up on you if you have lots of them. These are stored in the \Exchsrvr\RES\ directory. The share name on this directory is called “Resources” and is open to everyone as read write. You can move it off the C drive by moving this share, but be careful because if you don’t do it right all your greetings will not work and everyone will get unhappy in a hurry. If this is on your C drive, moving it to D will probably free up a good amount of space.

Shouldn’t be anything in the TEMP directory we care about…

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems (new page for Unity support tools and scripts)

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