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Unity downgrade

An associate and myself have been working on downgrading a unity from unified messaging to a POV (plain old vmail) for most of the night. The error that we get when we try to reinstall unity is can't complete configuration you can configure later. Then we get an error of 0x8004052e refering to not being able to access the doh, do you have any hints to this? We've been working with CTAC and they are not much help.<br><br> Thank you<br> Steve<br><br>

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Anonymous
N/A

Re: Unity downgrade

How were you going about this?

Are you reinstalling Unity on it's own Exchange organization (i.e. no longer connected to the existing corporate Exchange site)?

The proper way to do this would have been to install Unity 2.4.6 on it's own server, apart from everything else, run the export utility on the existing Unity server and run the import on the new POV Unity server. I've done this many times, it works pretty smooth.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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