11-06-2006 03:17 AM - edited 03-15-2019 04:41 AM
Hello,
I'm working with Unity 4.0(4)SR1 and I've integrated two CallManagers.
My problem is that when I've configured for each integration one TRAPCONV port, the port with highest port number is always used.
But for MWI, Unity sends out to both integration the directory numbers for the phones to put mwi on or off.
Why isn't that for TRAPCONF ?
So my viewmail users are experiencing problems.
Can someone help me ?
Greetings,
Raymond van der Werf.
11-10-2006 08:02 AM
This link has information on dual phone configuration
http://cisco.com/en/US/products/sw/voicesw/ps2237/prod_configuration_guide09186a0080211b2e.html
11-13-2006 12:11 AM
Hello,
Thanks for your reaction.
But the dual integration is functioning fine.
The only thing that isn't working is the TRAPCONV functionality.
So let's say that I've got two CallManagers (A and B).
Users who are working with CallManager A and using viewmail are working fine.
I integrate CallManager B and configure a TRAPCONV port.
Users who are working with CallManager B and using viewmail are working fine.
But now my CallManager A users can't use viewmail anymore, despite there is a TRAPCONV port configured. Unity is always using the TRAPCONV port of the CallManager B integration.
Greetings,
Raymond.
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