unfortunately that's just a generic "Unknown Failure" getting passed up to us - often this is an error being thrown back at us from interfaces such as MAPI or AD that we simply pass along - however changing the password should be something we have control over locally since that is not pushed into the directory and replicated around.
Is this happening for all users or just a specific user? Do you get the same error if you change the PW over the phone (i.e. does an error show up in the application event log when you do that)?
About the only thing happening at that point is Unity is checking to see if the new PW meets the PW policy requirements which is pretty basic stuff - in a jam we can call an SQL stored procedure to force the PW in if it's a particular user that has something mal formed in their PW history or current PW field (i.e. it's an illegal hashed string - we should handle this but that's my best guess right off hand unless this is happening for everyone).
It turns out that every subscriber is having the problem and it's not just the passwords they cannot change. Exchange and LDAP are offbox. The Unity server is logging errors about LDAP being down. So I need to find out what happened to cause the link to fail. Thanks for your input.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...