Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity Fail over license question

Customer is currently running Unity 3.1 and would like to integrate another Unity server for failover. My question is do I need to fully license the Secondary server and also purchase the failover license. Or do you just purchase the DataStore license and the number of user for fail over. This is what Cisco sales has indicated. I just want to make 100% sure before going to the customer

Secondary Unity Server and Data Store Servers

MCS-7835H-3.0-ECS1 (Secondary)

MCS-7845H-3.0-ECS1 (Data Store)

Product Description

UNITY-LIC-UPG-40 Unity, SW Feature License Upgrades

UNITY-FOVRSVR4-32 Cisco Unity Data Store 4 -32 sessions - Per Processor

UNITYVM-FOVR-USR Per user for Voice Messaging Failover (450) Users

Cisco Employee

Re: Unity Fail over license question

I don't know about the part numbers here (that's a question for your account team) but the 2nd server only needs the failover license as you've been told - it wont run for more than 4 hours unless it can contact a primary server (to be sure folks don't try and use it as a cheap full Unity server) - once it's been failed over to it'll run for longer than that, of course, but when initially installed it exptects to contact the primary box and trade info.