We have several locations that experience garbled voicemail when the greeting plays and when leaving or listening to the message. Is this due to voice packet loss, low bandwidth or QoS config? Had data group check these things and nothing obvious stands out. Does anyone have any thoughts on what may be causing this?
Check the speed and duplex settings of the Unity server NIC and the switch port to which it is connected. Unless these are gigabit, they should be hard coded to 100/Full as opposed to letting them auto negotiate. Take a look at the following link for some additional troubleshooting steps for this type of problem.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...