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New Member

Unity Installation Account

I plan to install Unity 3.1.3 (Voice mail only) on a windows 2000 server. My customer does not want me to create a new domain controller on his network nor to provide to me a user account with admin right. He would like to know why can't I use a local admin account for the unity installation. Can you please help me with an explanation of why I must have an Admin Account to install Unity.

Thanks

2 REPLIES
New Member

Re: Unity Installation Account

If you're doing a voice mail only install, then you don't need to make the Unity server a domain controller on the customer's network. You can either straight-up install Unity with Exchange 5.5 and not even touch active directory if you'd prefer not to, or create a whole new forest/domain with just that one Unity box in it if you'd prefer to use Exchange 2000.

This link has the low-down. Read it carefully and thoroughly before proceeding:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/inst/inst31/inst_020.htm

The networking requirements for a Voice Mail Only system are much less than a Unified Messaging system.

adam

Cisco Employee

Re: Unity Installation Account

Short story is the account you use the install Unity has to be able to create containers and accounts on the fly which requires domain admin rights. The help file for the permissions wizard goes into a bit of detail in the "Permissions in Detail" section... you can find it here:

http://www.answermonkey.net/App_Maven.htm

this tool is specifically designed such that they can create an install account for you to use that has the minimum rights needed and then hand the keys to you to take it from there - however the account still must be able to create containers and objects in the directory so a local account isn't going to cut it. Walk through the help file above and perhaps the installation guide's permissions section here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/inst/inst31/inst_020.htm#xtocid43

and discuss it with your customer. They will simply have to cough up some rights off the local Unity server if they expect this to work...

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